Administrator | Christchurch Emergency Department

6 days ago


Christchurch, Canterbury, New Zealand Health New Zealand | Te Whatu Ora Full time
  • 0.8FTE (32 hours per week)
  • Permanent part-time position
  • The roster will be communicated to the successful applicant at the interview

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we are building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

About the role

We have a permanent part-time position available working 32 hours part-time in our Emergency Department for an Administrator. We operate on a 24-hour, 7 days a week basis, so preference will be given to applicants who are available over the full range of day, night, and weekend shifts.

This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

As part of the Administration and Clerical Pay Equity Claims settlement, this role has been mapped to National Band 4/Profile 4A.

In this role you will be responsible for:

  • Administration of Te Whatu Ora patient management system
  • Prioritising competing admin tasks for efficient patient flow
  • Processing patient information, records, and Accident Compensation information
  • Showing respect and maintaining confidentiality of information
  • Providing great customer service to patients, staff, and whānau
  • Having empathy, being calm under pressure, and attentive to detail

About the Team/Service/Location

Christchurch Emergency Department (ED) is the largest ED in the South Island, seeing more than 101,000 patients per year and covering a population catchment area of 500,000. We are part of a dynamic multidisciplinary team in the Emergency Department at Christchurch Hospital.

About you

Your skills will include:

  • Technically savvy - quick at picking up new applications/systems
  • Excellent organisational, time management, and problem-solving skills
  • Ability to achieve accuracy and maintain attention to detail
  • Ability to meet deadlines and work unsupervised
  • A team player
  • Intermediate user in the Microsoft suite of products e.g. Word, Outlook, Excel
  • Excellent keyboard skills
  • High level of written and verbal communication skills
  • Demonstrated perceptiveness and a proactive approach in an administrator role
  • Broad administrative experience in a health-related field
  • Knowledge of medical terminology
  • Familiarity with the public hospital system (including the patient management system)
  • Awareness of people of differing cultural backgrounds

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is the weaving of wellnesses. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand. The Equity Work Programme at Health NZ focuses on helping everyone in the health system think about equity when they do their work. It also promotes the cultural change needed for the whole system to reach equity in health outcomes.

Our people are at the heart of everything we do. Health New Zealand is committed to being good employers and honouring our equal employment opportunity obligations.

Our commitment to equity, diversity, and inclusion

  • We want to see the real you in your application and welcome the real you onboard if you come and work with us. Skills are gained across many areas of our life, not just in formal employment. If you can demonstrate the skills listed in the ad, but the experience was gained through whānau life, community, or mahi aroha (volunteering), we encourage you to apply and share your story with us in your cover letter.
  • We particularly welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To view the position description and/or apply for the role please click 'apply now'. All applications must be submitted through our online careers. If you have any questions about the role, please contact Kerri McCarthy at Kerri.McCarthy@TeWhatuOra.govt.nz.

Please note, we will be reviewing applications when received and may proceed with the recruitment process before the closing date of this advert.

Job details

Job Reference: PC3428528

Location: South Island - Canterbury - Christchurch

Job type: Permanent part-time

Expertise: Non-Clinical - Administration - Administration

#J-18808-Ljbffr

  • Christchurch, Canterbury, New Zealand Health New Zealand | Te Whatu Ora Full time

    About the JobWe are seeking a dedicated and organized administrator to join our team at Christchurch Hospital's Emergency Department.The successful candidate will be responsible for managing patient records, updating patient management systems, and ensuring timely processing of administrative tasks.This is an exciting opportunity for someone who is...

  • Nurse Practitioner

    3 days ago


    Christchurch, Canterbury, New Zealand New Zealand Government Full time

    About the Service: The Christchurch Emergency Department is a tier 6 level regional trauma centre, serving a population of 500,000. As a Nurse Practitioner - Emergency Department, you will play a critical role in providing quality patient care in this fast-paced environment.Your Responsibilities:Deliver high-quality patient care across the lifespan, working...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Job Description: We are seeking a highly motivated and experienced Emergency Nurse Professional to join our team in the Christchurch Emergency Department. This is an exciting opportunity to contribute positively to our innovative and multidisciplinary team.The Christchurch ED is a busy and dynamic environment, seeing over 137,000 patients per year. As an...

  • Nurse Practitioner

    3 days ago


    Christchurch, Canterbury, New Zealand New Zealand Government Full time

    **About the Role**We are seeking a skilled Nurse Practitioner to join our dynamic Emergency Department team at Te Whatu Ora - Health New Zealand Waitaha Canterbury, ChristchurchWaipapa Hospital. This is an exciting opportunity for a dedicated and compassionate professional to work in a fast-paced environment, providing high-quality patient care and...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa.He inoi tenei ki a koe.Tono mai ki tetahi tunga ki te Kaunihera o OtautahiDo you have the ability to multi-task across a range of activities for a variety of individuals, all while maintaining flexibility to accomplish deadlines?About the team | Ko te ropu neiThe Resource...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Administration Officer - Resource Recovery Do you have the ability to multi-task across a range of activities for a variety of individuals, all while maintaining flexibility to accomplish deadlines?About the team Ko te ropu neiThe Resource Recovery team of the Transport & Waste Management unit is responsible for developing and implementing the management and...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Administration Officer - Resource RecoveryDo you have the ability to multi-task across a range of activities for a variety of individuals, all while maintaining flexibility to accomplish deadlines?About the team | Ko te ropu neiThe Resource Recovery team of the Transport & Waste Management unit is responsible for developing and implementing the management...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    **About the Team**The Christchurch City Council's Transport & Waste Management unit has a team dedicated to developing and implementing the management and maintenance of the city's solid waste strategy. The Resource Recovery team plays a crucial role in this process.This is an exciting opportunity for an Administration Officer to join the team and contribute...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Administration Officer - Resource RecoveryDo you have the ability to multi-task across a range of activities for a variety of individuals, all while maintaining flexibility to accomplish deadlines?About the team | Ko te ropu nei The Resource Recovery team of the Transport & Waste Management unit is responsible for developing and implementing the management...


  • Christchurch, Canterbury, New Zealand Health New Zealand | Te Whatu Ora Full time

    Requirements and QualificationsTechnically savvy - quick at picking up new applications/systemsExcellent organizational, time management, and problem-solving skillsAble to achieve accuracy and maintain attention to detailAbility to meet deadlines and work unsupervisedTeam player with excellent communication skillsCandidates must have a broad administrative...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Job Summary:This is an exciting opportunity for an Administration Officer to join the Resource Recovery team at the Christchurch City Council. As a key member of the team, you will provide administration support and be the main point of contact for customers and contractors. You will also contribute to public and business understanding and compliance with...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Job DescriptionThis Administration Officer role involves acting as a point of contact and managing customer and contractor escalation for the Resource Recovery team. You will also provide administration assistance and contribute to public and business understanding and compliance with the Waste Management Bylaw and solid waste disposal methods.You will need...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    **Job Description**The Christchurch City Council is seeking a Data and Resources Administrator to join our team. In this role, you will be responsible for managing digital assets, financial, and purchasing activities using Council systems.This role requires strong organisational and communication skills, as well as experience in data analysis and reporting....


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    **About the Service**The Christchurch Emergency Department (ED) is one of the busiest in Australasia, serving a population of 500,000 and seeing more than 137,000 patients per year. As a regional trauma centre, we provide comprehensive care for patients across the lifespan, from injury to illness.About the JobYou will work as part of a dynamic...


  • Christchurch, Canterbury, New Zealand Besix International Full time

    Expressions of Interest: Contracts AdministrationFull-timeEntities: BESIX Watpac NZ (CMUA) LimitedDepartment: Building WorksBESIX Watpac is an Australian multi-disciplinary construction company, backed by a century of global expertise and financial strength. A wholly owned subsidiary of the award-winning international contractor BESIX Group, we specialise in...


  • Christchurch, Canterbury, New Zealand Netyourjob Full time

    Full Time, AutomotivePlease Quote Reference Number 99465Working Hours:Monday to Friday 7.30am to 4.30pmClean Full Drivers Licence requiredSupportive team environmentDue to an exciting period of growth, Euromarque Christchurch is currently looking for a customer focused Concierge to join our team.Based in our Service Department, you'll be responsible for...


  • Christchurch, Canterbury, New Zealand Whakarongorau Full time

    Our staff are passionate people, each driven to contribute to better health outcomes, with a focus on high priority populations.We are focused on hiring kaimahi who live and work in the communities they serve.Whakarongorau Aotearoa is committed to understanding and improving mana taurite (equal status), starting with the understanding of self and how we, as...


  • Christchurch, Canterbury, New Zealand Talentwave Full time

    Join a Growing Hospitality Business with a Vision for ExcellenceAre you a detail-oriented and motivated professional with a knack for accounting and administration?Do you thrive in a dynamic and fast-paced environment?We have an exciting opportunity for youAbout the RoleWe are seeking an Accounts/Administration Manager to provide essential financial and...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    Job OverviewThe Christchurch City Council is committed to building a diverse, inclusive, and authentic workplace. We are seeking an experienced professional to lead our internal audit and risk management functions.ResponsibilitiesDevelop and implement a comprehensive risk management framework that ensures the Council's assets are protected.Lead a team of...


  • Christchurch, Canterbury, New Zealand Christchurch City Council Full time

    About the TeamWe are a dynamic team within the Christchurch City Council, working together to ensure the Council's assets are protected and its reputation is enhanced. As a Governance and Risk Expert, you will play a critical part in this effort.Your Key ResponsibilitiesDevelop and implement a comprehensive risk management framework that ensures the...