Account Manager, Fundraising

2 weeks ago

Auckland, Auckland, New Zealand Entertainment Group Full time

2 days ago Be among the first 25 applicants

Direct message the job poster from Entertainment Group

Entertainment Group is well-known for the iconic Entertainment Book. In 2019 we evolved to become The Entertainment App, a Membership-based mobile app. We offer a premier lifestyle and rewards platform, providing Australians and New Zealanders with unbeatable household savings for the past 30 years whilst raising funds for community fundraisers.

Our ethos is to GIVE, GET and SHARE. We give back to communities, get access to exclusive benefits, and share meaningful moments. We have raised over $100M for fundraisers and have supported many thousands of local businesses on our journey thus far.

Sound like something you would love to be a part of? Keep reading and see how you can.

The opportunity

As Account Manager, Fundraising, your role is to maintain a strong, ongoing relationship between Entertainment and our existing Fundraiser clients.

Some of the things you will be involved in:
  • Manage client relationships with key Fundraising accounts
  • Conduct Fundraiser planning meetings to design an entire marketing campaign, set goals, train and motivate group chair people
  • Ensure Entertainment's physical presence, and create excitement at Fundraising events
  • Present the Fundraiser at public speaking events like Rotary meetings, school assemblies, social club events, etc.
  • Advise Fundraisers on the best use of social media, email, their website, and other digital strategies to support their fundraising
  • Use print collateral effectively to support Fundraisers efforts
  • Coordinate regular Fundraiser email broadcasts, weekly phone communication and incentives for Fundraisers throughout the year
  • Acquire the assigned number of new Fundraiser and Premium accounts each year
  • Resolve client concerns properly and in a timely manner with complete follow through in accordance with Company policies. Also assist other team members with difficult clients, providing expertise in negotiation and overcoming objections
  • Procure Merchant content following a target list to improve Fundraising performance when instructed
  • Represent Entertainment in a professional and ethical manner, as well as observe office procedures and policies
  • Attend, as required, all staff meetings, workshops and divisional/regional training sessions
  • Complete and submit a weekly sales activity report of their results
  • Monitor competitive activity
We are looking for you to bring:
  • Previous account management and/or client management experience
  • Business/Marketing/Management degree or similar
  • People person – must enjoy speaking to, meeting, working with both external and internal stakeholders
  • Comfortable with event handling and account management
  • Ability to schedule a communications plan, and follow a calendar of contact with each of the accounts in their domain
  • A keen eye for detail, and discipline to keep regular track and follow-up on the needs and requirements which our various clients may have from Entertainment
  • Excellent interpersonal and communication skills and decision-making abilities
  • Goal driven and a strong (and proven) relationship builder
  • Good communication skills, both verbal and written
  • Good time-management skills, including the capacity to arrange the workload to meet conflicting priorities and deadlines
  • Proficient in using the Microsoft suite, Word, Excel and PowerPoint
The ways we support and reward

You'll be joining a talented and energetic group of people who are passionate about our product. In fact, as part of joining the team, you will receive a membership to our digital Entertainment Book to experience firsthand what you are part of.

We recognise and appreciate your diverse needs and interests and support you at work and at home with flexible work arrangements, birthday leave, access to EAP and a range of wellness services, flu vaccinations, salary packaging, a comprehensive learning platform and internal development plus volunteering leave.

Please send your application to Louise Lee at Louise.Lee@Entertainment.com.au

Seniority level

Associate

Employment type

Full-time

Job function

Business Development and Sales

Industries

Entertainment Providers

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