Specialist, Account Management

1 week ago

Gisborne, Gisborne, New Zealand Influential Full time

Influential is a key leader in the Influencer Marketing space (and the LARGEST influencer marketing company in the world, by revenue). Trusted by over 60% of the Fortune 500, we connect our clients with a network of over 3 Million social media influencers.

We are looking for team members who are thrilled by the idea of playing an active role in shaping how companies engage with customers through TikTok, Instagram, Facebook, & more. Our team is built of people from across the country who have already moved the needle in social media, influencer marketing, and various sectors of technology. Ready to join us?

What we offer:

  • Remote company - work from home
  • Competitive compensation
  • Flexible time off with inclusive holiday benefits
  • 401(k) matching
  • An awesome collaborative work culture, a diverse team, and more

Influential is looking for an experienced Specialist, Account Management to lead the campaign execution of Fortune 500 clients across different verticals. The ideal candidate should possess a strong attention to detail, have experience managing multiple projects at one time and have an interest in all things influencer marketing. This role will assist in a pre-sale capacity, but is not a sales driven position.

In general, a typical day includes:

  • Helping to drive the overall success of campaigns ranging in budget and complexity for clients across beauty, QSR, auto, CPG, finance, gaming, hospitality, and more by collaborating closely with the operations and sales teams.
  • Participating in client campaign kick-off calls to outline influencer selection and execution details.
  • Navigating campaign roadblocks and challenges by providing actionable solutions.
  • Preparing reports and analyzing ad performance relative to campaign objectives; providing optimization recommendations.
  • Staying on top of the workflow and completion of tasks in our project management platform.
  • Organizing timelines, creative concepts and paid media strategies for campaigns ranging anywhere from a one day to a one year flight.
  • Maintaining in-depth knowledge of ad products and relevant specs, guidelines, and business rules; manage asset delivery timelines.
  • Educating sales and clients on Influential's core offerings, current industry trends and technologies.
  • Developing and fostering strong relationships with clients by building rapport that earns the respect of more senior clients through delivery and focus on detail.
  • Managing the monthly billing reconciliation process with finance.
  • Mentoring junior team members and sharing learnings across the Account Management discipline.

Being a Specialist, Account Management requires:

  • 2-5 years of experience working in a digital or advertising environment.
  • Strong organizational skills with the ability to handle multiple clients and priorities with discretion.
  • Excellent written and verbal communication skills including the ability to interact professionally with external and internal clients.
  • Comfortable working in a startup environment, creating organization and processes where none may already exist.
  • Knowledgeable of all major social platforms (Instagram, Facebook, Pinterest, TikTok, Twitter, YouTube).
  • Up-to-date on the latest trends and innovations in the social realm.
  • Bachelor's degree or equivalent experience.
  • A passion for all things social media.
  • Experience at an agency, marketing-tech or media start-up.
  • Background in influencer marketing.

Salary range:

$65,000 - $80,000

About Influential

Influential is an AI-powered technology and is the largest influencer marketing company in the world, by revenue. Leveraging a network of over 3 Million social media influencers, Influential's platform powers seamless talent discovery, comprehensive brand safety, content creation, media, and measurement. Through strategic partnerships with first and third-party data providers, Influential enables exclusive targeting and measurement solutions, including both online and offline attribution, such as sales lift, TV tune-in lift, foot traffic, and eComm sales. Influential works with Fortune 500 brands, including McDonald's, NBA, General Mills, Ford, and every major studio. With offices in Los Angeles, NYC, and Las Vegas, Influential is a developer partner of IBM Watson, a strategic partner of WME and Oracle, and a Facebook and Instagram Marketing Partner.

Influential is an equal opportunity employer.

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