Sea Logistics

2 months ago


Auckland, Auckland, New Zealand Kuehne Nagel Full time
Cooltainer is a specialist division of Kuehne+Nagel; providing temperature controlled perishable commodities throughout New Zealand, Australia and the Pacific Islands.

Our Auckland based Cooltainer Team have an opportunity for an experienced individual to join the team as an Operational Care Specialist, on a 9-month fixed term contract to cover a period of parental leave. Your Role Based in Auckland within a tight-knit team of three people, you will be required to handle export and import shipments, the related documentation and provide customer service for a variety of perishable customers. Your Responsibilities
  • Export
    & Import operations across various trade lanes
  • Customer
    service excellence – one on one interaction with clients
  • Arrange bookings directly with transport
    companies, and liaise with carriers and suppliers
  • Ensuring
    that all timely documentation is completed as per company processes, customer
    & regulatory requirements
  • Liaising
    with various external parties – shipping lines, NZ customs and overseas
    offices/agents
Your Skills and Experiences
  • Previous
    experience and understanding of International Shipping and Freight processes
  • Ability
    to effectively manage your time, especially when under pressure and with a busy
    workload
  • Excellent
    communication skills both written and verbal
  • Ability
    to think outside the square and solve problems
  • A
    sense of initiative and drive to follow tasks through to completion
  • Ability
    to build relationships with all stakeholders
  • Prior
    direct responsibility for delivering exceptional customer experience
  • Previous
    experience in a customer facing role highly advantageous

Why work for us?

As well as a competitive remuneration structure, we offer benefits such as a gym membership, confidential EAP services, flu vaccinations, birthday cakes, christmas gift, flexible working hours and learning and development opportunities

*Please note - we will only accept applications from those with current NZ working rights.

With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.

As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.



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