Claims Specialist

2 weeks ago

Auckland, Auckland, New Zealand Aon Hewitt Full time

Claims Specialist

Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.

In New Zealand, our brokers are locally available in over 70 communities around the country. Whether it's personal, business, or Agri insurance – our brokers are real humans that are passionate about ensuring our clients are properly protected.

About WorkAon

We have staff in 12 locations around New Zealand which allows us to focus on early contact and face to face rehabilitation with injured employees. Our nationwide network of providers ensures injured staff receive the best treatment possible as soon as practical.

This is an Office Based role based at one of our Aon Offices located at Westgate, Takapuna or Hamilton.

What the mahi looks like

Our Claims Managers work alongside ACC accredited employers to support their people with non-complex work injuries to achieve the best possible outcome for that individual.

  • Collect claim related medical information
  • Determine cover for non-complex work injuries
  • Assess claims for weekly compensation entitlement and liaise with payrolls
  • Assist in the development of strategies to improve WorkAon's outcomes

What makes working at Aon Aotearoa New Zealand different

  • As a Claims Manager you will have the opportunity to collaborate with various stakeholders from employers, payroll, physio's, doctors and department representatives.
  • Your valued contributions will play a key part in the delivery of our WorkAon Strategy/Services
  • With our commitment to your development, this career pathway could see you progress into various roles within the AON business
  • You will have access to a range of benefits that we hope will make an impact on your life when and where it matters most including access to a range of subsidised insurance coverage – Life, Income and Trauma, Partially Subsidised Southern Cross Health Insurance, access to extensive Wellbeing programmes, and a reward leave programme

Skills and experience that will lead to success

  • Strong admin experience, medical or claims administration support
  • Computer savvy across MS Office
  • Ability to manage various contact points and attention to detail
  • The drive to learn and grow, as well as strong customer centric focus.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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