Customer Host

2 weeks ago

Hamilton, Waikato, New Zealand New Zealand Government Full time
  • First point of contact for ACC customers and suppliers
  • Providing local and national administrative support
  • Wonderful opportunity to play a key role in supporting your community.

Mō tenei tūrana mahi | About this role

As a Customer Host / Receptionist, you'll be a natural at welcoming people when they arrive, finding out what they need, and directing them to the right ACC team or communication channel. You will be part of a nationwide administration team who collaborate to provide quick and consistent administrative support and are responsible for prioritising and actioning requests from our people onsite.

No day is the same in this role, so we are looking for an all-rounder, who can adapt with changes and problem solve on the go You will work around the building to proactively develop connections while providing administration support to our staff.

The indicative salary sits between $55,539 and $61,710 but this is dependent on your skills and experience. Additional to the base salary, we provide a 9% superannuation contribution.

This is a full-time position with 40 working hours per week, Monday to Friday, the hours of work are 8:30am and 5:00pm.

Nga Pūkenga Motuhake | Important Skills

  • Previous experience in a customer facing role, dealing with a variety of clients.
  • Demonstrated experience displaying cultural awareness, empathy and understanding when working with customers.
  • Able to think and work calmly under pressure.
  • A positive attitude and good communication skills
  • Great administrative skills including attention to detail, accuracy and time management skills.
  • Interest and working knowledge of health and safety.
  • Ability to work independently and take initiative.
  • Good computer skills and working knowledge of Microsoft programmes.
  • A full driver's license is required.

Health and Safety is paramount to ACC.
It would be advantageous if you have been a Health and Safety representative, been on a Health and Safety committee or have a keen Health and Safety interest.

For more details about this role, please view the Customer Host position description.

Ko wai mātou | Our Organisation

Our purpose at ACC is to improve lives every day. It is to put our customers first, showing them manaakitanga and supporting their wellbeing. It's to enable everyone in Aotearoa the freedom to live their lives knowing that if they need us, we'll be there.

We know that a diverse and inclusive team helps us meet the needs of our customers, and we welcome candidates from every ethnicity, national origin, gender identity, age, and those with a disability or who have additional mental health needs. It is important to us that people are free to be themselves at work. Here are some ways we encourage that:

  • Employee networks to support our colleagues from diverse backgrounds.
  • The option to explore flexible working that suits your needs and ours

Join us - an organisation that grew out of bold thinking and has an enduring commitment to care for others at work, home, and play.

Rā Katinga | Applications close'

Applications will close'at 11.59pm on'Sunday 23 June 2024'and will'only be accepted when submitted through our Career Website.
If you encounter accessibility issues when submitting your application, please email with the role title and location in the subject line.

Late applications will not be accepted

Note: You may be redirected to the employer's careers website.

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