Referral Navigator

2 weeks ago


Wellington, Wellington, New Zealand Green Cross Health Full time
Join Access Community Health and be our awesome Referral Navigator

We are looking for someone who has a strong interpersonal and customer service attributes and excellent numerical and analytical skills Full training provided

KEY RESPONSIBILITIES:

  • To undertake the full range of administrative and navigation processes for Essence Agency Clinical Support Programs
  • To maintain full and accurate records, including all referrals, calls in and out of services, and processes as required
  • Meet personal/team qualitative and quantitative targets
  • Facilitate cooperative and cohesive working relationships between Care Coordination and Support Worker teams
  • Deliver high quality, customer focused service within a structured framework and in a highly flexible service response environment
  • Develop and maintain strong working relationships with support workers and service users, thus enhancing their roles and sense of belonging to Access
  • To deliver services by following our Whakatauaki, "Care for our community, Work together, Look after each other and Do the right thing".


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