Customer Account Specialist

2 weeks ago


Auckland, Auckland, New Zealand Mitre 10 Full time

Mitre 10 has been a part of NewZealand's home improvement culture since 1974. An award-winning success story,inspiring Kiwi to love where they live, work and play with our homeimprovement, garden and trade offer.

We areseeking a highly motivated and detail-oriented Customer Account Specialist tojoin our dynamic team on a 2-year fixed-term contract.

Responsibilitieswill include;

TheCustomer Account Specialists support the acquisition and retention ofcustomer accounts by providingadvice and guidance to M10 customers and stores on existing and future customersystems, processes and complex account queries. This team is alsoresponsible for managing the successful pipeline and set up of ALL newcustomer applications in SAP systems (1Center), agnostic of where the debtliability applies (Store or Central).

Experienceand Capabilities Required:

  • Minimum of2 years in customer service, finance or frontline role within similar sector
  • Excellentunderstanding of current M10 solutions – Pacsoft, TradeHub, Sharepoint and CCA
  • MS Word andExcel skills
  • Excellent writtenand verbal communication skills.

What weoffer:

This roleoffers the opportunity to work on Auckland's North Shore in a positive, fastpaced environment that is stimulating and enjoyable to work in. We are a teammoving forward and that is a result of our motivated, skilled team members.There is an attractive remuneration package for this role, generous staffbuying privileges, life insurance, discounted medical insurance, birthday dayoff, flexible working and more.

If you area highly motivated individual who is passionate about being part of the Mitre10 team and a company in growth mode, then we want to hear from you. Please provide your CV and include your remuneration expectations, via thiswebsite.

Location: Auckland, Rodney & North Shore, North Shore - Support Centre

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