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Air Logistics Customer Care Specialist
1 month ago
- Delivering
exceptional customer service, ensuring customer specific KPI's are met - Serving
as a key point of contact and responsible for providing the customer with
up-to-date information on shipments throughout the order lifecycle (import,
export and cross-trade) - Liaising
with local and overseas KN stations and agents to facilitate the movement and
successful completion of shipments - Determining
specific service requirements and ensuring regulatory requirements and
documentation are correct - Building
long term and effective relationships with one key customer
- A
minimum of 3+ years air logistics experience, preferably in export airfreight - Exceptional
attention to detail and time management skills - A
passion for dealing with customers and solving complex, time-critical problems - Ability
to work under pressure - Excellent
communication skills both written and verbal - Strong
organisational skills including the ability to prioritise tasks - A
positive work ethic, attitude and someone who has a passion for customer
excellence
Why work for us?
We are proud to be a company that values the contribution our employees bring, and as such we provide some fantastic employee benefits;
- Fully subsidised health insurance for yourself and immediate family
- Gym membership
- Confidential EAP services
- Flu vaccinations, birthday cakes, Christmas gift and more
*Please note - we will only accept applications from those with current NZ working rights.
With over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
As an employer, Kuehne + Nagel stands for equal opportunity and we are committed to diversity in our teams. We believe that you can make a valuable contribution to Kuehne + Nagel and look forward to receiving your application.
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