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Business Support Manager

4 months ago

Manukau, Auckland, New Zealand NZ Ministry of Education Full time
Permanent, Full-time, x three vacancies

  • Auckland Locations; Mt Eden, Botany or Henderson/Albany
  • Salary band $80,695 to $100,869
He mea tārai e mātou te mātauranga kia rangatira ai, kia mana taurite ai ōna huanga
We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures.

While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our ākonga in our education system.

Te Tāhuhu o te Mātauranga recognises the partnership founded under Te Tiriti o Waitangi between Māori and the Crown.

We are committed to having Te Tiriti o Waitangi at the forefront of our work for and with Māori students, their whānau, hapū and iwi.

Mō tēnei tūranga | About this role

The Business Support Manager develops, leads and manages the performance and delivery of an administration and support services team, supporting all managers accessing support services in that directorate (or geographic area).

You will provide direction and leadership to your team members to enable them to provide the required business support services of the Director and their Leadership Team.

The team is responsible for the co-ordination of all business planning, operating budget and reporting processes across the area, providing effective linkages with National Office and corporate functions e.g., Finance and Procurement, management information, advice and analysis to support management decision making and resource allocation.

For more information on this position, please read through the attached Job Description

We also offer:

  • Flexible working arrangements where everyone feels valued & supported
  • A range of employee network groups
  • An inclusive environment that encourages your personal cultural competency journey
  • Development and learning, including mentorship programmes and internal secondments
  • Wellness initiatives to support your overall health and wellbeing
Mōhou ake | About you
To be successful in this role you will have the following capabilities and competencies:

  • Proven ability to coach and constructively challenge others to learn and grow
  • A proven track record of building and maintaining trusted relationships with internal and external stakeholders
  • Sound knowledge of government and public sector processes.
  • A commitment to ongoing personal and professional development.
  • Ability to prioritise competing tasks to work deliver quality work
  • Gravitas to facilitate and negotiate with peers and senior leaders
  • Resilience to deal with challenging priorities
  • An understanding of the Treaty of Waitangi and its implications for the work of the Ministry


You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori.

You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector.

Mātau rōpū ake | About our ministry, group, and team

At Te Tāhuhu o te Mātauranga, we work to provide services and support nationally, regionally and locally to the education sector, and in some cases, directly to ākonga and whanau.

To better deliver on this, we are currently undergoing an organisational design change. The transition phase to improve the way we deliver our purpose will be complete in 2023.
For additional information on the changes we are embarking on, please visit here.
Te pūtake me te kawenga | Our purpose and role
Te Mahau | Te Tai Raro (North) is a frontline group. Our frontline groups collectively provide leadership and integrated services to the sector and others. This includes services, such as learning support and education advice and regulation functions for schools and early learning services.

As a frontline group we develop and harness existing relationships with communities at the regional and local level through the Directors of Education, including deep relationships with iwi and hapū.

Our Directors of Education have the lead role and relationship with early learning, kōhanga, school and kura, and this means they will be across all the services we provide at a local level.

Kua rite koe mō tēnei mahi? | Are you ready to make a difference?
If this opportunity interests you, please submit your cover letter and CV by using the 'apply' button below.

In your cover letter we'd like to know about you, your values, your whakapapa or anything you'd like to share about your cultural identity.

We're keen to know your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.
Applications close Noon Tuesday 28 March 2023
We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, pleas