Services Coordinator

2 weeks ago

Manukau, Auckland, New Zealand FIFA Full time

The Position**:
More than a job

  • If you are interested in a onceinalifetime job in the sports industry, this is your chance.
We are looking for someone to lead and strengthen the team in charge of organizing the biggest women's sporting event in the world:

the FIFA Women's World Cup Australia & New Zealand 202- To ensure the successful operational delivery of the ninth edition of this competition, we have set up a Local FIFA Subsidiary (LFS).

Its aim is to improve the experience of over 1.1 billion people watching the FIFA Women's World Cup, by delivering innovative solutions across all operational areas.


  • We are currently looking to recruit our

-
Services Coordinator
 New Zealand
Job responsibilities

  • Working under the guidance of the Head of Services, the Services Coordinator will provide operational and administrative support to the Accommodation, Guest Operations, Transport, Travel and Logistics functional areas. A key requirement within this role will be to establish and maintain efficient working relationships within the department and across other functional areas in supporting the tournamenttime delivery. The Services Coordinator will also play a key role in ensuring all functional areas successfully integrate and deliver on agreed service levels.
    Job

duties

  • Provide administrative and planning support to all functional areas that sit within the Services department including the development of operational plans, policies and procedures.
  • Work with all functional areas to ensure that all project deliverables are achieved, and all client service levels are met.
  • Assist the department in the development of or input into key documentation including but not limited to the Team Base Camp catalogue, Team Handbook, Accommodation Guidebook, Service Level Agreements, Customs and Freight Guide and Venue Delivery Guide.
  • Liaise with appointed service providers on behalf of each functional area to obtain information as required.
  • Perform tournamenttime role within a centralized Services coordination group supporting functional area leads ensuring the successful integration between each area.
  • Coordinate Services requirements for events that take place in the leadup to the event including FIFA Visits and Team Visits.
  • Support the overall workforce planning and preparation process including the recruitment and training of all Services volunteers.
  • Work with each functional area lead to ensure an integrated IT solution can be achieved at tournament time
  • Assist with the preparation of readiness exercises and training material for Tournamenttime staff and volunteers, in close cooperation with the nominated lead within each functional area and the Project Management team.
  • Support the Services team with other duties as required including:
  • Collation of guest information for the delivery of VIP/VVIP program
  • Tournamenttime reporting
  • Development of planning documentation
  • Creation of maps and floor plans
  • Review and manage with each Senior Manager their project plan and key deadlines
  • Accreditation requirements for Services suppliers and workforce
  • Determine and manage the IT requirements for tournament
  • Determine and ensure all furniture, fittings and equipment requirements for tournament
  • Determine all signage needs are assessed

Closing Date: 19th March, 2023

Based in Auckland

These tasks are a good start. Time will change. Take it and shape it.

Your Profile**:
Create something that matters

  • We work hard at FIFA.
  • We are dedicated, ambitious and innovative.
  • And we respect our values. Always.
  • For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.
  • The specific competencies we require for this position are:

Qualifications, experience &

skills

  • Other success factors include:
  • Capacity to make decisions utilising problemsolving skills and sound judgement;
  • Be able to cope in an international, demanding and rapidly changing environment;
  • Be able to adapt and work well with people of other cultures and backgrounds; and
  • A collaborator who is able to foster good working relationships, including good networking skills.

WHO WE ARE **:
#ONETEAM

  • The FIFA Women's World Cup Australia & New Zealand 2023 Local Entity was established after the two host countries were awarded the hosting rights to the world's biggest women's sporting event in June 2020.
  • The Entity, with offices in Auckland/Tāmaki Makaurau and Sydney/Gadigal, is tasked with delivering the tournament for 32 teams (up from 24 in 2019) in nine stadiums across 10 host cities in New Zealand and Australia from 20 July to 20 August 202
  • The first FIFA Women's World Cup to be hosted by two confederations (Asia and Oceania), and the first in the Southern Hemisphere, will not only take players and fans 'Beyond Greatness' but will radically move the dial for gender equality.

Good Match?**:

Take the culture check

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