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Service Coordinator

3 months ago

Manukau, Auckland, New Zealand Rentokil Initial Full time
An exciting chance to join a market-leading, global organisation

  • Enjoy a fastpaced, varied and challenging role within a great team environment
  • Benefits include fullyfunded Southern Cross Medical Insurance for you and your family, with onsite parking and close to the train station at Sylvia Park
Are you focused and pay attention to detail? Can you deliver an excellent service and plan to get our Technicians to the right location on the right day?

Rentokil Initial is looking for a self-motivated and energetic person who is keen to step into the role of Service Coordinator in Auckland.

Reporting to the Operations Manager, this is a pivotal role and you will be the "go to person" for the Pest team.

Our Pest team specialise in providing different types of fumigation treatments as well as residual disinfection and pre-construction termite protection services to keep commercial and residential properties pest-free.


In this role you will be:

  • Supporting the team to ensure that the customer experience is up to scratch, your focus will be on service delivery through solid planning strategy;
  • Communicating with both internal and external stakeholders to ensure seamless delivery of service.
  • Working closely with supervisors and technicians to continually review performance against Service delivery goals and ensure best practice;

To succeed in this role, you will:

  • Have a "can do attitude" and be solution focused to always deliver for the Customer
  • Have strong organisational and coordination skills, and a keen attention to detail;
  • Be IT savvy and have good computer skills;
  • Be a strong communicator, selfmotivated and highly outcome focused;
  • Have an outgoing personality and demonstrate a sound record of relationshipbuilding and
- maintenance skills;

  • Possess a strong work ethic, a sense of humour, and enjoy and share the thrills of winning as a team.

What's in it for you:

  • Your chance to work for a market leader with a reputation of success;
  • Join a global organisation and enjoy great benefits including opportunities for growth and development;
  • Full training will be given on our business systems
  • Work with an experienced team in a supportive and collaborative environment;
Please note that applicants must have the right to live and work permanently or long-term in New Zealand.

The successful applicant will be required to undertake a pre-employment Health Assessment (including drug test) and complete a Ministry of Justice criminal records check, the results of which must be to Rentokil Initial's satisfaction.