Digital Services Engineer

2 weeks ago

Christchurch, Canterbury, New Zealand Christchurch City Council Full time

When you join the Christchurch City Council you'll be getting involved first hand, working to shape the future of this city and our communities.

As well as working with awesome people within the organisation, you'll find many opportunities to develop and progress your career with us.


About the role:


As a Digital Services Engineer, you will work as a trusted advisor assisting multiple customers with ICT systems support and project delivery.


  • You will take a leadership role, reviewing our ongoing technology needs and continually improving the environment; contribute to roadmaps and partner with customers to achieve their business outcomes.
  • Developing proposals for new and/or improved services in discussion with the Team Leader and library and other business unit staff and taking action as agreed
  • Proactively work with library and IT staff to understand their business needs
  • Development, design, analysis, design, definition and documentation of the standard images used within Library and other Council Business Units.
  • Provide 2nd and 3rd level incident and problem management assistance and leadership

About you:

You will be customer orientated with excellent consulting and communication skills. You will enjoy working with people to understand their business, build relationships, solve problems and mentor team members.

To be successful in this role, you will have:

  • A degree in Information Technology, Computer Science or other relevant discipline, or evidence of ability to work at that level.
  • 3 years' experience in setting up and installing hardware in a Windows based environment and a strong knowledge of Windows.
  • 3 years' experience in designing desktop PC builds, scripting and automation of software installations. Use of Microsoft deployment tools.
  • Understand firewalling & security technologies & principles


Contribute to the establishment of standards for software/hardware implementation procedures and performance by making recommendations and working in conjunction with the Team Leader.


What you will get in return:

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents and visitors.


You will also benefit from:

  • Access to training programmes, workshops, and development opportunities


 Flexible working arrangements
  • WFH, adjustable start and finish times, option to purchase extra leave.
  • Collaboration exposure to wider areas of the organisation
  • Benefits a variety of benefits for Council staff from health schemes to retail discounts.


Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.


Additional information:

Hours of work - 40 Hours
Location - This position is primarily based at 53 Hereford Street, Christchurch

**Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

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