Senior Housing Support Manager

2 weeks ago


Hamilton, Waikato, New Zealand New Zealand Government Full time
Are you ready to take a step up into a Senior role?

  • If a varied and rewarding role is what you are looking for read on
  • Fulltime 12 months Fixed term role with an annual salary of $88, weeks' annual leave (Pro rata)
Mō mātou - Our Organisation

At Kāinga Ora, ours is the important responsibility of transforming New Zealand's housing choices, outcomes and the entire housing sector by creating homes and communities that allow New Zealanders to thrive.

What is exciting about working for Kāinga Ora is getting the chance to make a real and positive impact on New Zealanders' lives.

With skills, planning and purposeful action, our people are creating the homes and neighbourhoods that will build the future of Aotearoa.

We are passionate about transforming New Zealand for the better.

That includes being a trusted partner for Māori and iwi, protecting and enabling their rights, interests and aspirations under the guidance of Te Tiriti o Waitangi.

Ko tā mātou mahi - Our Role

As Senior Housing Support Manager based in Hamilton, you will work directly with a portfolio of our customers and their whānau with higher support requirements and more complex needs, building meaningful and lasting relationships to ensure customers' housing and wellbeing needs are being met, and continue to be met as they change over time.

You will have an in-depth and holistic understanding of customers' housing and wellbeing needs, as well as a wealth of knowledge of support services available to ensure that our customers live with the greatest degree of independence possible.

You will also play a key role in coaching and mentoring our Housing Support Managers to develop team capability.
Ngā pūmanawatanga ōu - What you will bring

  • We need people who care as much as we do, who are passionate and experienced at supporting customers with complex needs, and have the ability to connect and build relationships with hardtoengage customers
  • You'll be adept at deescalating highly emotional situations and conversations, with the ability to problem solve and understand the reasons behind issues affecting our customers
  • You'll be experienced at coaching and mentoring others to support their development and fulfil their potential
  • Your cultural awareness will align your approach to our customers' aspirations and preferences, particularly in working with Māori and Pasifika.
Nōu te rourou - What's in it for you?

  • Competitive salary
  • 5 weeks annual leave
  • Insurance benefits, including medical
  • Flexible working arrangements
  • Career development and study opportunities
Ō Tātou Uara - Our Values
Our values were developed by us, for us. They unite us as an organisation and guide how we work every day.

Our values are:

  • Manaakitanga
  • People at the Heart


Mahi Tahi
  • Better Together


Whanake
  • Be Bold
Tūhono mai - Join us
Applications close at 11.59pm on Wednesday 14 June 2023.

We value diversity and are committed to working with each other and our customers in an inclusive and respectful way.

We welcome applicants from all walks of life and appreciate the richness of experience that your point of difference brings to the organisation.



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