Customer Services Manager
2 weeks ago
If you're keen to grow your career, there's no better place to nourish it than here. We're committed to providing our people with all they need to positively thrive. So, isn't it time you put your trust in the company that's been trusted throughout New Zealand for over 40 years?
_ To enable smarter farming for a better New Zealand_
_
_ Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa_
About Ravensdown
Ravensdown is a farmer owned co-operative within the agricultural sector.
We exist to help our farmers optimise soil fertility and productivity to run their businesses in a profitable and sustainable way with a focus on lowering environmental impact.
Beyond fertiliser, we provide nutrient management services, technical advice and essential farm inputs delivered how, where and when they are needed by our customers.
About the Role
As the Customer Services Manager, you will lead the Despatch and Administration teams at our Christchurch Works site where we manufacture, process and despatch bulk and bagged fertiliser.
Reporting to the Works Manager, you will be responsible for the overall operation of the product intake system and despatch areas.
You will also be responsible for ensuring the provision of superior customer service to both our internal and external customers.
Additional critical areas of responsibility include inventory management and identifying opportunities for improvement and accuracy in processes and systems.About You
Providing effective leadership and management to the team while placing a strong focus on health and safety, environmental and product quality performance.
Your mechanical aptitude and problem-solving skills will be key strengths for you, but you will also demonstrate a flexible approach to your work.
Ideal Skills and Experience
- Demonstrated supervisory/management experience, preferably a minimum of 5 years
- Experience in work planning and juggling multiple priorities
- Communication, relationship building skills
- Strong problem solving, finding abstract solutions to different problems
- Experience in the bulk materials industry
- Customer service experience and an affinity with the rural community
- Inventory management and stocktaking experience
- Budget, forecasting and cost centre control experience is advantageous
- Computer literacy and the ability to pick up new programmes quickly
- Tenacity and resilience
Benefits
- 5% superannuation & health insurance
- Great company culture
- Opportunities for training and development
How to Apply
Send your CV along with covering letter by clicking "apply".
Applications close on Sunday 21 April 2024
- Ravensdown is committed to a drug and alcoholfree workplace. The successful applicant will be required to undergo a preemployment drug_ _test._
Job Details:
- Reference #
05 Apr 2024- Closes on
21 Apr :55- Location(s)
Christchurch- Expertise
Agriculture, Manufacturing, Transport & Logistics, Trades & Services, Supply Chain- Job level(s)
Experienced, Management- Work type(s)
Permanent full-time
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