Customer Services Manager

2 weeks ago


Christchurch, Canterbury, New Zealand Ravensdown Full time

If you're keen to grow your career, there's no better place to nourish it than here. We're committed to providing our people with all they need to positively thrive. So, isn't it time you put your trust in the company that's been trusted throughout New Zealand for over 40 years?

_ To enable smarter farming for a better New Zealand_
_

_ Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa_

About Ravensdown
Ravensdown is a farmer owned co-operative within the agricultural sector.

We exist to help our farmers optimise soil fertility and productivity to run their businesses in a profitable and sustainable way with a focus on lowering environmental impact.

Beyond fertiliser, we provide nutrient management services, technical advice and essential farm inputs delivered how, where and when they are needed by our customers.


About the Role


As the Customer Services Manager, you will lead the Despatch and Administration teams at our Christchurch Works site where we manufacture, process and despatch bulk and bagged fertiliser.

Reporting to the Works Manager, you will be responsible for the overall operation of the product intake system and despatch areas.

You will also be responsible for ensuring the provision of superior customer service to both our internal and external customers.

Additional critical areas of responsibility include inventory management and identifying opportunities for improvement and accuracy in processes and systems.

About You


Providing effective leadership and management to the team while placing a strong focus on health and safety, environmental and product quality performance.

Your mechanical aptitude and problem-solving skills will be key strengths for you, but you will also demonstrate a flexible approach to your work.


Ideal Skills and Experience

  • Demonstrated supervisory/management experience, preferably a minimum of 5 years
  • Experience in work planning and juggling multiple priorities
  • Communication, relationship building skills
  • Strong problem solving, finding abstract solutions to different problems
  • Experience in the bulk materials industry
  • Customer service experience and an affinity with the rural community
  • Inventory management and stocktaking experience
  • Budget, forecasting and cost centre control experience is advantageous
  • Computer literacy and the ability to pick up new programmes quickly
  • Tenacity and resilience

Benefits

  • 5% superannuation & health insurance
  • Great company culture
  • Opportunities for training and development

How to Apply

Send your CV along with covering letter by clicking "apply".

Applications close on Sunday 21 April 2024

  • Ravensdown is committed to a drug and alcoholfree workplace. The successful applicant will be required to undergo a preemployment drug_ _test._

Job Details:

  • Reference #
9162- Posted on
05 Apr 2024- Closes on

21 Apr :55- Location(s)

Christchurch- Expertise
Agriculture, Manufacturing, Transport & Logistics, Trades & Services, Supply Chain- Job level(s)
Experienced, Management- Work type(s)
Permanent full-time

  • Christchurch, Canterbury, New Zealand Jade Software Full time

    Customer Service Manager - Fixed Term April - October People First. Live for the Future. Dare to be Different Our values underpin everything we do Christchurch based with hybrid working, our connection days in the office enable our supportive, collaborative, friendly and fun culture Varied service delivery role with customer satisfaction focus to a variety...


  • Christchurch, Canterbury, New Zealand Foodstuffs SI Full time

    Customer Services Assistant Manager - Wigram New WorldPermanent Full-timeWe are seeking a full time Customer Services Assistant Manager to join our fantastic team. This is a dynamic role requiring a dynamic person.The Customer Services Assistant Manager assists the management team, ensuring the efficient and professional operation of the department. This is...


  • Christchurch, Canterbury, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

    Permanent full-time (40 hours per week): Understanding of the health environment:- Previous clinical experience in a hospital setting: Familiar with the Code of Health and Disability Consumer Rights:Mō te tūnga | About the roleAs the Manager of a key support team at the Christchurch Hospital you will work in partnership with clinical and management staff,...


  • Christchurch, Canterbury, New Zealand New Zealand Government Full time

    Permanent full-time (40 hours per week) Understanding of the health environment Previousclinical experience in a hospital setting Familiar with the Code of Health and Disability Consumer Rights ExperienceAbout the roleAs the Manager of a key support team at theChristchurch Hospital you will work in partnership with clinical and managementstaff, patient and...

  • Customer Service

    2 weeks ago


    Christchurch, Canterbury, New Zealand JUCY Full time

    Do you have a real passion and proven customer service experience in the vehicle rentals or tourism industry? Have you got impeccable attention to detail and a natural flair for providing a high level of quality to the customer across a full customer lifecycle?As one of our team of valuable branch customer service employees, you will be responsible for...

  • Customer Service

    2 weeks ago


    Christchurch, Canterbury, New Zealand NZ Recruit Full time

    We are seeking a customer services person to join the teamThe team are dedicated to providing all of their customers with an exceptional service and they pride themselves in exceeding expectations and the friendly work environment.To be successful in this role you will have strong communication, an active listener, excellent time management, good computer...

  • Customer Services

    2 weeks ago


    Christchurch, Canterbury, New Zealand Avis Budget Group Full time

    Working at our Apex Car Rental branch based out by the Christchurch Airport, we have a full-time position available for what we call a Rental Operations Agent to join our amazing team and be the face of our business- Permanent (40-hours per week) position available- Christchurch Airport based- Supportive, friendly, and caring culture- Entry level role with...

  • Customer Services

    2 weeks ago


    Christchurch, Canterbury, New Zealand Avis Budget Group Full time

    Christchurch is booming and we need to grow accordingly, as a result we are on the hunt for some first-class Rental Operations Agent to join our supportive, friendly and caring team- Multiple part-time 20 hours per week positions available- Christchurch CBD based (150 Kilmore St)- **Entry level role with training providedAbout the RoleFrom our customer...


  • Christchurch, Canterbury, New Zealand Covetrus Full time

    The RoleCovetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine. Provet New Zealand is part of Covetrus as the premier leading veterinary distributor in New Zealand and has a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary...

  • Customer Service Rep

    2 weeks ago


    Christchurch, Canterbury, New Zealand Waste Management Full time

    About usWaste Management NZ Limited is New Zealand's leading resource recovery, recycling and waste management provider. We're committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.We have an exciting opportunity for a Customer Services Representative to join our...


  • Christchurch, Canterbury, New Zealand Mitre10 Full time

    Mitre 10 MEGA Hornby is a family owned Christchurch business which strives to offer exceptional customer service to every customer-every time.We currently have a full time and part time vacancy in customer service desk team. This position is crucial and aims to provide our customers with an award-winning level of customer experience.For this position we are...


  • Christchurch, Canterbury, New Zealand Ventia Pty Limited Full time

    Customer Service Agent: Date: 6 Jul 2023 Location: Christchurch, CAN, NZ, 8052 Company: VentiaOur National Contact Centre in Christchurch are recruiting Customer Service Representatives to join their team supporting key New Zealand contracts providing essential services to the communityWHAT'S IN IT FOR YOU? Busy and fast paced role where no two days are the...


  • Christchurch, Canterbury, New Zealand Dynamite Recruitment Solutions Ltd Full time

    Hours:Rostered hours between 8am, and 8pm Monday to Saturday (1 in 6 Saturdays) Hybrid working opportunities once training has been completed. Salary:Up to£25000 rising to over £29500 per annumPlus fantasticFree on-site parking Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more. Free annual travel insurance (subject...


  • Christchurch, Canterbury, New Zealand Pact Packaging Full time

    Job Description:Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture.About this opportunityThe "Customer Service" role manages the daily...


  • Christchurch, Canterbury, New Zealand Mitre 10 Full time

    Mitre 10 MEGA Hornby is a family owned Christchurch business which strives to offer exceptional customer service to every customer-every time.We currently have a full time and part time vacancy in customer service desk team. This position is crucial and aims to provide our customers with an award-winning level of customer experience.For this position we are...


  • Christchurch, Canterbury, New Zealand TSB Living Ltd Full time

    TSB Living Limited is a distributor and online retailer based in Auckland/Wellington/Christchurch. We're currently seeking Customer Service Representative Superstar to join our team in Christchurch.If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need youThe Role: As a front...


  • Christchurch, Canterbury, New Zealand Ryan Recruitment Full time

    FreshChoice Prebbleton - locally owned and operated Opportunity to work full time or part time Lovely new building, light bright and modern, parking at the doorThe CompanyFreshChoice Prebbleton is a locally owned and operated business. They really look after their staff and provide great training and support. They have built a very loyal clientele since they...


  • Christchurch, Canterbury, New Zealand Multi-Color Corporation Full time

    An exciting opportunity to join our Sales team as a Customer Service Representative. The position will work from Monday to Friday from 7 am to 3.30 pm and will be a great opportunity to develop & progress in their career. A competitive remuneration will be offered in line with experience._ The key responsibilities of this role are:_ Receive and initiate new...


  • Christchurch, Canterbury, New Zealand Shred-X Full time

    Customer Services(Christchurch Based)Members of the SUB60 team lead the industry in innovative thinking, creating logístical outcomes that were never thought possible and constantly impress our awesome customers. Why and how do we achieve this?Our people are valued, dynamic and relentless when it comes to helping customers become leaders in their own...

  • Customer Service

    2 weeks ago


    Christchurch, Canterbury, New Zealand Sweet Revenge Ltd Full time

    We are looking for a Customer Service and Sales Superstar to work in our market stall at Riverside Market selling our sweet treats. Customer service and sales experience would be an advantage, tho full training will be given. We sell all things sweet and delicious, so having a passion for good food is required.You will be a clean/neat freak by nature, as...