Help Desk Support

2 weeks ago


Manukau, Auckland, New Zealand Yakirelbaz IT Solutions Full time

Job Overview:

Responsibilities:

  • Troubleshoot and resolve hardware and software problems.
  • Document and track customer issues using help desk ticketing systems.
  • Escalate complex issues to senior support staff when necessary.
  • Provide remote assistance to users and guide them through troubleshooting steps.
  • Install, configure, and maintain computer systems and peripherals.
  • Ensure a high level of customer satisfaction through prompt and courteous service.

Qualifications:

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
  • 12 years of experience in IT support or help desk roles.
  • Excellent communication and problemsolving skills.
  • Customerfocused with a commitment to providing quality service.


  • Manukau, Auckland, New Zealand VetPartners Full time

    Level 1 Help Desk AnalystVetPartners are looking for an experienced Level 1 Help Desk Analyst, to join our friendly and professional team.Benefits- Hybrid role - with option to work 2 days per week from home and 3 days at our handy Ponsonby office- Work as part of a great team - with a focus on collaboration- Support a diverse IT environment as a trusted...


  • Manukau, Auckland, New Zealand Imara Limited Full time

    Specialising in O365, Windows 10 & 11 support, working in an ITIL environment Supporting mid to large client base around NZ. Opportunity to move to L2/L3- $60k base salary + benefits. Monday Friday, 9:30am to 6pm. Based in Mount EdenThe CompanyA key strategic IT Managed Services Provider for an Enterprise Technology firm in NZ, the role of Service...

  • Service Desk Support

    2 weeks ago


    Manukau, Auckland, New Zealand Evolve Education Group Full time

    A friendly disposition and great phone manner Welldeveloped organisational skills and the ability to prioritise and manage multiple priority tasks Ability to work autonomously and in a team environment Excellent troubleshooting and problemsolving skills Passion for technology; continually seeking to grow professionally...Sound like you?...Here at Evolve...


  • Manukau, Auckland, New Zealand Chapman Tripp Full time

    Chapman Tripp is New Zealand's leading law firm. We work on projects that are helping to define New Zealand's future, and as part of our team, you'll be in the thick of the action.We are looking for a Service Desk Support Analyst to join our national Service Desk team, based in our largest office of Auckland, in the heart of Commercial Bay.You'll be part of...

  • Service Desk Support

    2 weeks ago


    Manukau, Auckland, New Zealand Fujitsu Full time

    Location: Auckland Auckland Date Published:27-Jun-2023Job Reference:BH-147218We are FujitsuWe use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of...


  • Manukau, Auckland, New Zealand LS Travel Retail Full time

    Wellbeing & Charity volunteering leave:- Employee discount across New Zealand & Australia:Hybrid working arrangementsAs we prepare to move to a single operator model for the Duty Free Operations at Auckland Airport, we are looking to bolster our support teams with like minded professionals with an interest in growing their career with a global leader, with a...

  • Service Desk Manager

    2 weeks ago


    Manukau, Auckland, New Zealand RWA Technology People Full time

    Work for a leading New Zealand owned, IT Support & Communications Company Great Location, modern offices in Auckland CBD. Great Opportunities for career progressionFormed in 2008, Intellium is a leading New Zealand owned, IT Support & Communications Company. The team have experience in the design, deployment and the support of networks both within and...

  • Service Desk Lead

    2 weeks ago


    Manukau, Auckland, New Zealand The Griffin's Food Company Full time

    Published:01/06/2023Job Location: Auckland / New ZealandJob Type:PermanentWork Type:Full TimeCategory:IT Leading up our Service Desk NZ, with ANZ growth opportunities Support our users whilst keeping our Infrastructure safe and sound Opportunity to make a difference every dayWe're on the hunt for a customer and solutions focused IT professional, keen to join...


  • Manukau, Auckland, New Zealand Absolute IT Full time

    Manukau & East Auckland- Systems Administration & Support- Paying 75k-80k per annum- Full Time- Permanent- 06 Mar 2024- Great opportunity to be part an amazing organization:- Hybrid working (after completing 3 months of employment):- Paying 75k-80k per annum (depending on experience)ABOUT THE COMPANY AND ROLEOur client covers all aspects of facilities...


  • Manukau, Auckland, New Zealand Absolute IT Full time

    Manukau & East Auckland- Systems Administration & Support- Paying 75k-80k per annum- Full Time- Permanent- 01 Apr 2024- Great opportunity to be part an amazing organization:- Hybrid working (after completing 3 months of employment):- Paying 75k-82k per annum (depending on experience)ABOUT THE COMPANY AND ROLEOur client covers all aspects of facilities...

  • Service Desk Analyst

    2 weeks ago


    Manukau, Auckland, New Zealand The New Zealand Automobile Association Inc. Full time

    Service Desk Analyst:- Reference: 31253- Posted on: 15 May 2023- Closes on: 11 Jun :05- Locations: Auckland Central- Job level: IT Junior years)- Work type: Full-time- Additional info: IT Service Desk Be the IT focal point for first-line advice and support to all business units for IT Telecommunications hardware, systems and procedures in this phone based...


  • Manukau, Auckland, New Zealand 84 recruitment Full time

    About the companyOur client is a one of NZ's market leading digital services provider. They provide the tools, stretch, and an inclusive environment, so you stay continually ahead of the game and are always able to bring your authentic self to work. They provide a people first culture with endless opportunities to grow.About the roleThe role requires the...

  • Service Desk Engineer

    2 weeks ago


    Manukau, Auckland, New Zealand Potentia Full time

    About the organisation:Our client is a global MSP with their reach across the UK, US and soon to be NZ They are a highly responsive and proactive MSP with a strong focus on delivering premium services to senior clients who rely on top-tier IT expertise. With a growing team of 24 professionals, mostly based in the UK, we are excited to help them expand their...

  • Service Desk Analyst

    2 weeks ago


    Manukau, Auckland, New Zealand NTT Full time

    Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society?Join our growing global NTT team and you'll be part of the world's largest ICT company (by revenue). We've combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people,...

  • Service Desk Analyst

    2 weeks ago


    Manukau, Auckland, New Zealand H2R Consulting Full time

    Location:AucklandType:ContractReference:853438H2R Technology is looking for a Service Desk Analyst. This is a Hourly Rate Contract role.This is an Immediate Start Date - Has to be able to start work on Monday 18th March 2024. Auckland Based (Ellerslie) Has to be able to come into the office Duration: 3 months, from midMarch to midJune 40 hours per week...

  • Service Desk Lead

    2 weeks ago


    Manukau, Auckland, New Zealand Omexom New Zealand Full time

    Posted on 18-Aug-2023Application Close Date: 27-Aug-2023Location:AucklandCategory:Support OfficePosition Type:Full TimeJob Reference:ENZ/1742413Based in Mt Wellington, AucklandAttractive Staff BenefitsFlexible Working ArrangementsBe a part of a Great TeamFull-time, Permanent positionAbout the RoleAre you a skilled Information Technology (IT) professional...


  • Manukau, Auckland, New Zealand Amplifon Group Full time

    We are currently seeking a professional and enthusiastic IT Service Desk Specialist for our highly motivated and supportive IT team.The purpose of this role is to take responsibility for providing Level 1 Support within the IT Service Desk function to our group of 500+ users spread across 100+ clinics throughout New Zealand and 100+ people in our...

  • Service Desk Analyst

    2 weeks ago


    Manukau, Auckland, New Zealand Alpha Recruitment NZ Full time

    PositionService Desk AnalystDivisionAlpha RecruitmentJob TypeContractLocationAucklandRef#HS39986Posted8 March 2023Close off18 March 2023Hourly Rate$25 to $30 per hourOur large Corporate Company is seeking a strong Level 1,2 service desk analyst for a 4 to 6 months contract initially, or on a fixed term contract for 6 months which may be extended.Contract Pay...


  • Manukau, Auckland, New Zealand Auckland District Health Board Full time

    Ko wai mātou | Who are we?Te Whatu Ora Health New Zealand manages all health services, including hospital and specialist services, and primary and community care. Hospital and specialist services are planned nationally so they can be delivered more consistently across the country. It also manages national contracts.Data & Digital has a big role to play in...


  • Manukau, Auckland, New Zealand Momentum Consulting Group Full time

    6 month contract Immediate start WFH available after initial onboarding onlyCan you provide excellent Level 1-3 support services while meeting SLA's?Have you worked in busy and complex environments?Have experience contracting as a Helpdesk or Service Desk Analyst?We want to hear from you Our clients are busy and we are on the look out for several Contract...