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Housekeeping Coordinator

3 months ago

Auckland, Auckland, New Zealand Accor Hotels Full time

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor,

Job Description

The Housekeeping Coordinator is responsible for coordinating back-end operations, communicate to relevant department on job orders, attends to guest request, you will coordinate the daily housekeeping operation and collaboration with Front Office and Guest Relation Teams. To take responsibility for cost management to meet operational profitability. He/she must enjoy multi-tasking and is able to work independently, performing a wide range of complex and confidential administrative duties to support housekeeping.

Responsibilities and essential job functions includes but are not limited to the following:

  • Effectively communicate the administration and operational requirement of work in Housekeeping
  • Organize and implement administrative systems & procedures, and perform necessary support duties
  • Serve as a principal source of information for the team
  • Prepare and maintain your department's records
  • Handle all calls for the department and ensures all messages, information and requests are communicated promptly and accurately.
  • Process requests and delegates work assignments in a timely manner.
  • Proactively addressing any day-to-day operational concerns.
  • Take a lead role in the coordination of all Housekeeping concerns and activities.
  • Maintain complete knowledge of all Housekeeping services, outlets, hotel areas features and hours of operation.
  • Keep a complete updated inventory of linen and housekeeping supplies.
  • Order supplies as needed in coordination with management
  • Generate various operational reports for the coordination of the Housekeeping department.
  • Assists with other responsibilities and duties in the absence of a team members or other tasks assigned by the manager.
  • Follows all policies and procedures ascertained by the hotel.

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