Customer Care Associate

2 weeks ago


Auckland, Auckland, New Zealand Staples Full time

Job Description:

Staples, a leading office supply retailer, is currently seeking a part-time Customer Care Associate to join our team in Wellington, New Zealand. As an entry-level position, we are looking for individuals with at least 1 year of experience in customer service who possess a strong work ethic and a passion for helping others.

Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints and issues with empathy and efficiency
- Process returns and exchanges according to company policies
- Collaborate with other departments to ensure customer satisfaction
- Maintain accurate records of customer interactions and transactions

Requirements:
- Excellent communication skills
- Ability to remain calm and focused in high-pressure situations
- Strong problem-solving skills
- Adaptable and resilient personality traits
- Critical thinking and analysis skills
- Ability to work well in a team environment

Benefits:
- Employee discounts on Staples products
- Dental insurance coverage
- Opportunities for travel and professional development
- A supportive working environment that promotes equality and fairness for all employees

Deadline to apply: June 29, 2024

Equal Opportunity Statement:
Staples is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.



Original job Customer Care Associate posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.

#J-18808-Ljbffr

  • Auckland, Auckland, New Zealand Aetna Full time

    Job Description:Aetna, a leading healthcare company, is seeking a dedicated and experienced Customer Support Associate to join our team in Wellington, New Zealand. This position is full-time and offers the flexibility of remote work. We are looking for someone with a minimum of 4 years of experience in customer support, preferably in a healthcare or...

  • Customer Care Manager

    2 weeks ago


    Auckland, Auckland, New Zealand CenterPoint Energy Full time

    Job Description:CenterPoint Energy is seeking a dedicated and experienced Customer Care Manager to join our team in Wellington, NZ. As a Customer Care Manager, you will be responsible for leading a team of customer service representatives to provide exceptional service to our customers. Responsibilities:1. Manage and supervise a team of customer service...

  • Customer Care Manager

    2 weeks ago


    Auckland, Auckland, New Zealand Workday, Inc. Full time

    1. Provide the best possible experience on our site2. Collect statistics to optimize site functionality Customer Care Manager - Communications page is loaded Customer Care Manager - Communications Apply remote type Flex locations New Zealand, Auckland time type Full Time posted on Posted Yesterday job requisition id JR Your work days are brighter here. At...


  • Auckland, Auckland, New Zealand Lane Neave Full time

    Associate/Senior Associate - Banking and Finance Add expected salary to your profile for insights Our Banking and Finance team is growing. We're looking for an Associate or Senior Associate (5+ years PQE) to join our Auckland office.The Role:This is an exciting opportunity to work with well-respected partners that lead our Banking and Finance team. We have...


  • Auckland, Auckland, New Zealand Sealink New Zealand Limited Full time

    If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply todayMajestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...


  • Auckland, Auckland, New Zealand Sealink New Zealand Limited Full time

    If you love dealing with people and want to gain some valuable tourism experience, then don't delay - apply todayMajestic scenery. Extraordinary wildlife. And an escape unlike any other. It's all in a typical day's work for us here at SeaLink – connecting people and businesses to the majestic Hauraki Gulf, so they can explore, transport stuff, commute, and...

  • Customer Care Analyst

    4 weeks ago


    Auckland, Auckland, New Zealand Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Customer Care Analyst

    1 month ago


    Auckland, Auckland, New Zealand Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Customer Care Analyst

    4 weeks ago


    Auckland, Auckland, New Zealand Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...

  • Customer Care Analyst

    1 month ago


    Auckland, Auckland, New Zealand Workday Full time

    Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people...


  • Auckland, Auckland, New Zealand New Zealand Post Full time

    Work from the office or choose our flexi working optionStart Date: 12th of August 2024$27.58 per hour + strong training plan and development opportunitiesAbout the Role:Here at NZ Post, we are all about people We connect families, friends, communities and businesses globally. What we do is pretty specialWe communicate with our customers via phone, email and...

  • Customer Care Advisor

    1 month ago


    Auckland, Auckland, New Zealand Concentrix Full time

    Job Title:Customer Care AdvisorJob DescriptionThis is an exciting opportunity to get a foot in the door of the financial sector and develop crucial customer service skills. This entry-level position is working for one of New Zealand's top 3 banks providing front line inbound customer service.Key Role Details:17 June 2024 Start DatePay Rate $26 per hour +...

  • Customer Care Advisor

    2 weeks ago


    Auckland, Auckland, New Zealand Concentrix Full time

    Job Title:Customer Care AdvisorJob DescriptionThis is an exciting opportunity to get a foot in the door of the financial sector and develop crucial customer service skills. This entry-level position is working for one of New Zealand's top 3 banks providing front line inbound customer service.Key Role Details:17 June 2024 Start DatePay Rate $26 per hour +...

  • Customer Care Advisor

    4 weeks ago


    Auckland, Auckland, New Zealand Concentrix Full time

    Job Title:Customer Care AdvisorJob DescriptionThis is an exciting opportunity to get a foot in the door of the financial sector and develop crucial customer service skills. This entry-level position is working for one of New Zealand's top 3 banks providing front line inbound customer service.Key Role Details:17 June 2024 Start DatePay Rate $26 per hour +...


  • Auckland, Auckland, New Zealand MoleMap NZ Ltd. Full time

    About the CompanyAt MoleMap our purpose is simple. We give people their best chance against skin cancer so that maybe one day we can live in a world where skin cancer no longer takes lives.Only MoleMap's proven system combines head-to-toe skin mapping by trained Melanographers with expert diagnosis of any suspicious moles by specialist Dermatologists, and...


  • Auckland, Auckland, New Zealand Allianz Popular SL. Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Area of Expertise: Customer Services & Claims Employing Entity: AWP Services New Zealand Limited Job Type: Full-Time Employment Type: Permanent ID: 49987 . The Customer Care Team is a telephone and email based team...


  • Auckland, Auckland, New Zealand Auckland Transport Full time

    Supervisors/Team Leaders (Call Centre & Customer Service)Local Government (Government & Defence) Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities. Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver...


  • Auckland, Auckland, New Zealand Stryker Full time

    Stryker Associate Territory Manager - Joint Replacement - Auckland Auckland , New Zealand Apply Now We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting Our total rewards package offering includes bonuses, healthcare, insurance benefits,...


  • Auckland, Auckland, New Zealand HPX Group Full time

    The firmHamilton Locke is Australia's fastest growing law firm and we are continuing our growth journey in New Zealand. Evolving the traditional approach to corporate and commercial legal services, we are constantly removing the layers of bureaucracy, reacting quickly to change, providing exceptional service, and finding creative solutions to deliver smart...


  • Auckland, Auckland, New Zealand Hamilton Locke Full time

    We embrace hybrid working and are open to full-time or part-time working arrangements. Job no: 7YDNE Category: Legal Professional The firm Hamilton Locke is Australia's fastest growing law firm and we are continuing our growth journey in New Zealand. Evolving the traditional approach to corporate and commercial legal services, we are constantly removing the...