Customer Advisor

2 weeks ago


Christchurch, Canterbury, New Zealand Farmlands Full time

Mō matou | About us
Farmlands is a leading rural co-operative with over 50 years' experience in the industry.

We have over 1200 employees nationwide and a network of 80 retail stores from the top of the North Island to the bottom of the South.

We pride ourselves on providing exceptional service to our 75,000 shareholders nationwide.

Our size and scope allow us to offer unrivalled career growth opportunities and the chance to develop your knowledge of a wide range of farming products and services.


Mō te whai waahi | About the opportunity
We are currently seeking someone to join our team as a Customer Advisor based in our Christchurch Support office.

In this full-time, permanent role you will:

  • Be responsible for the accurate and professional handling of all customer orders and enquiries
  • Process orders in an accurate and timely manner
  • Provide support to Farmland's field staff and our network of stores
  • Assist with shareholder queries and orders
  • Be involved in supplier negotiation and contract analysis

Mōhou ake | About you
Someone who can thrive as a Customer Advisor will have:

  • A proven track record of providing top quality service
  • Excellent organisational and communication skills
  • Analytical skills and ability to understand contracts
  • An innate ability to multitask and a flexible approach to your workload
  • Excellent problem solving abilities you are someone who can think outside the box

Mō ngā painga | About the benefits


In return you will be joining a hardworking, high performing and well-connected team, passionate about their customers and New Zealand agriculture.

Aside from our talented team, the meaningful work, and our inclusive culture, you'll receive a competitive remuneration package, with the added benefit of health, life, and income protection insurance.

With sick leave from Day 1, flu shots, and our EAP service, your health and wellbeing are right up front and centre.


You will also receive an exclusive Farmlands shareholding offer providing access to a vast array of discounts with our partners and purchasing within our Farmlands retail stores.


Te Tono | How to apply

Job Details:

  • Reference #
Posted on
09 Jan 2023- Closes on- Location(s)
Christchurch- Expertise
Customer Service/Call Centre- Job level(s)
Experienced- Work type(s)
Permanent full-time

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