Account Manager Hamilton, New Zealand

2 weeks ago

Hamilton, Waikato, New Zealand N4 Full time

Are you a dynamic and organised individual with a passion for digital innovation and client satisfaction? Do you thrive in a fast-paced environment, balancing multiple tasks while maintaining exceptional attention to detail? If so, N4 Studio is looking for you to join our team.

We are seeking a proactive and dynamic Account Manager to join our growing team. The ideal candidate will be responsible for managing client relationships, overseeing project delivery, and ensuring that our clients receive exceptional service. As an Account Manager at N4 Studio, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded.

who you are
  • Proven experience as an Account Manager, preferably in a digital agency or similar environment.
  • Strong understanding of digital marketing, web development, and social media.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage multiple projects and clients simultaneously.
  • Strong organisational skills and attention to detail.
  • Proficiency in project management tools and CRM software.
  • Self-motivated, with a positive attitude and a team-oriented approach.
what you'll be doing
  • Client Relationship Management: Serve as the main point of contact for assigned clients and develop and maintain strong, long-lasting client relationships.
  • Project Management: Oversee the planning, execution, and delivery of client projects and ongoing relationships.
  • Strategic Planning: Work with clients to develop and implement digital strategies that align with their business goals, identify opportunities for clients to enhance their digital presence and performance, and prepare and present regular reports on account status and performance metrics.
  • Financial Management: Manage project budgets and ensure financial objectives are met and prepare and negotiate client contracts and agreements.
  • Business Development: Identify and pursue opportunities for account growth and new business, collaborate with the sales team to bring in new clients, and participate in client pitches and presentations.
frequently asked questions

What benefits do N4 offer?

Outside of the expected time off, sick leave, and pension contributions we also offer:

  • Remote and flexible working
  • Bonuses and comission
  • Educational funds
  • Home office allowances
  • Annual retreats

Any plenty more

What does N4's hiring process look like?

While we are typically quite flexible in our approach, our process looks a little something like:

  • Introductions: After submitting your application for an open position, we will get to know you through an introductory coffee or video call.
  • Studio day: We want to experience a day of working with you. This stage is an opportunity to exercise your expertise and meet the team.
  • Final interview: The final interview is all eyes on you. We invite you to express yourself and convince us there's no better person for the job.
Does N4 offer remote or hybrid working?

While we have physical locations across New Zealand and London, we welcome remote and hybrid working arrangements. In fact, if you are working remotely you can enjoy an allowance of $150 per month for remote work expenses, like a coworking membership, coffee, or internet bills. Yes, it can stretch to cover your Spotify subscription.

Can N4 help me with my financial planning?

Planning for your future is important. To help you make smart moves, we offer a range of financial literacy services, from workshops and presentations to one-on-one advice.

Most importantly, does N4 have good coffee and snacks?

We invest heavily into our work environments to create comfortable and inspiring spaces that empowers us to do our best work. So yes, expect speciality coffee, a snack bar, an actual bar, and a respectable record collection.

Got what it takes?start your journey here

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