Current jobs related to Helpdesk Engineer - Manukau, Auckland - Les Mills

Level 1 Helpdesk Engineer role helping support a dynamic and fast paced global tech team.

• Provide exceptional support to you internal customers both locally and globally
• Develop your skills across hardware, software and server management
• WFH options, flexibility and autonomy with great benefits and culture

About Les Mills International:

At Les Mills, unlocking and amplifying that inner drive to achieve our goals is something we're not shy to say we're great at.

While the Les Mills gyms that you know and love smash it out here in Aotearoa, our hustle is taking Les Mills group fitness classes to the world.

Today, Les Mills Internationals programs are in 20,000 gyms in over 100 countries - pair that with the boom of our digital subscription service LES MILLS+ (like Netflix for our workouts), and it's an exciting time to be a part of our global company.

Our mission is simple - to create a fitter planet.

You don't have to be a fitness fanatic to fit in here, but you can make a workout part of your workday.

If you want to continue your professional career in jandals or your gym gear, Les Mills International could be the place for you.

The role:

We're looking for someone who demonstrate initiative, proactive problem solving and exceptional stakeholder management.

Ideally you'll have hands on experience with lvl 1 IT requests, experience with Azure, Microsoft 365/Exchange & Mac OS platforms plus approx one year in a L1 role and can demonstrate great attention to detail.

Reporting to the Global Service Delivery Manager, you'll be part of a highly engaged and supportive Technology team and be tasked with the following;

• Manage Tier 1 requests for NZ based employees
• Face to face and remote
• Provide support to the Help Desk Lead to ensure IT systems in the Auckland buildings are operating as expected and projects are delivered
• Ensure equipment is kept up to date and LMI employees have all the necessary tools
• Work with the various team peers to achieve required SLAs
• Work across a number of contemporary information systems technologies, including telecommunications and networking platforms, and Microsoft systems.

What's in it for you:

We operate as a flexible and hybrid workplace with a mix of working in the office and at home as a work scheme that enhances and encourages work/life balance.

Whether that be working from home, going to the gym or doing school drop-offs/pick-ups, we want our employees to feel comfortable working in an environment they can thrive and feel empowered.

We offer some great benefits that include:

• Car park or carpark cash in
• Free gym membership and LM+ Subscription
• Health Insurance discount
• Friday drinks
• Monthly companywide parties/events
• Global mobility
• Dog friendly office
• Volunteer day
• Free fresh fruits & snacks

We are a Rainbow Tick certified organization committed to providing a flexible, diverse and inclusive environment.

We believe our people are the only way to help us work towards some steep growth goals and industry-leading innovations.

If you're excited about this role, we encourage people of all backgrounds to apply, even if you don't meet every requirement.

We might have something waiting in the wings that you'd be perfect for. We value the concepts of togetherness, support, equity, and respect, and that begins with increasing diversity in our teams.

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