Operations Manager

2 weeks ago

Hamilton, Waikato, New Zealand Waste Management Full time

Company Description
Waste Management NZ Limited is New Zealand's leading resource recovery, recycling, and waste management provider. We're committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do.

Job Description About the Role**Reporting to the Regional Manager, your responsibilities involve the growth and development of our community centre, resource recovery park, local transfer station and collection vehicles covering the larger Waikato region.

Consistently achieving and exceeding contract objectives, while maintaining exceptional operational performance and upholding required standards is expected.

This will be achieved through the proactive management of a large team whilst maintaining accurate reporting and analysis of business metrics.


You will investigate and identify actions, including escalation to appropriate levels to achieve required issue resolutions within required timeframes and continuous improvement of service delivery.


As a leader in the business, you will coach staff and consistently improve our performance across all aspects of the operation with a constant focus on exceptional levels of health & safety and pride in ensuring contractual services and customer-first care are delivered to an exceptional standard.


Qualifications Who are you?**We're keen to discuss this position with professionals who thrive on the challenge of attaining operational performance excellence and retaining and developing business over the longer term both with existing stakeholders and with prospective clients.

  • Relevant tertiary qualification in business administration and/or logistics.
  • Five years or more experience in a contract management, facility management or logistics role.
  • Proven leadership, people management and team working skills.
  • Experience managing multiple stakeholders and satisfying competing demands.
  • Moderate experience within the transport/waste/logistics and recycling industries is desirable.
  • Exemplary communication skills and the ability to deal at all organisational levels.
  • Proficient with Microsoft Office suite Reasonably developed mechanical aptitude desirable.
  • Current New Zealand driver's licence.


To succeed, at your disposal you will have your direct report support team and wider operational team that includes office administration, supervisors and a mix of company and contracted operators.

In this role, you will also be part of the regional leadership team and a strong corporate business that is recognised as one of the industry leaders.


We are looking for an individual who is results driven as you will be held accountable for the triple bottom line performance.

We ask our managers to be detail oriented and act with a high level of professionalism. We understand that our people are our biggest asset.

Additional Information
At Waste Management we will invest in your personal development and provide future career opportunities.


We offer a competitive salary, ongoing training, and personal development so you can achieve your career goals and a great company culture.


You will be part of a great team committed to providing a comprehensive one-stop service to meet a broad range of facility, waste, recycling, and industrial needs of our clients.


How to apply
WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.

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