Broker Manager- Third Party Distribution

2 weeks ago


Auckland, Auckland, New Zealand TSB Bank Full time

Whether you're looking for a role in IT, Finance, Marketing, in-branch or something else, browse our current positions to find the right job for you. If you don't see what you're looking for, bookmark this page, and check back soon.

Broker Manager- Third Party Distribution

Location is flexible

Permanent, Full Time

About the Role

Overall, the role is being responsible for the achievement of key Broker acquired Home Loan growth targets supported with the delivery of an outstanding customer proposition.

Who are you?

We're on the lookout for a result driven individual with strong experience in home lending and relationship management to join our Third-Party team. As one of our Broker Managers, you'll be responsible for achieving Mortgage Adviser/Broker acquired home loan growth, along with delivering an outstanding customer experience to our Mortgage Advisers, TSB Branches and our customers.

You will be a change agent who thrives in a fast-paced changing environment and actively accepts, embeds and reinforces continuous change.

In this role, you'll be responsible for:

  • You will help to achieve agreed Service Level Agreements (SLAs) to our internal and external stakeholders, as well as:
  • Prepare assess, and decision Adviser originated applications and liaise with our retail credit team on any applications that are outside your delegated credit authority.
  • Provide consistent and sound credit decisions to support good customer outcomes for customers and TSB.
  • To support key Adviser relationships in collaboration with the wider Third-Party team.

To succeed in this role, you'll need:

  • At least 2 years in retail lending position and demonstrated credit skills.
  • Solid understanding of home lending policy and process especially from intermediaries.
  • The ability to build rapport and lasting relationships with a 'can do' service attitude.
  • Strong attention to detail with proven experience in achieving objectives.

Who are we?

We're a real New Zealand bank on a mission – to help New Zealanders get ahead and to make their banking experience as easy as possible.

Like our customers, our people are at the heart of everything we do, and we're committed to developing and encouraging our people to achieve their goals both inside, and outside of our four walls. We promote inclusion and innovative thinking and pride ourselves on the positive working environment we've created.

So, if you're passionate about helping New Zealanders and ready to get stuck in as part of a team where you're supported to be your best self...Apply now

Closing date for application is 5.00pm Sunday 23rd June 2024.

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