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Senior Student Care Advisor

3 months ago


Christchurch, Canterbury, New Zealand University of Canterbury Full time
Student Care Team
Student Services and Communications
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

  • Fulltime 37.5 hours per week (1.0 FTE)
  • Continuing (permanent) position
  • Generous annual leave provisions and professional development opportunities
  • Kia hiwa rā, kia hiwa rā_
  • He hiahia, he pūkenga nōu ki te mahi a te _
    _Senior Student Care Advisor__? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei._

Āu Mahi | What You Will Do
The Student Care team provides support services and specifically a holistic psychosocial assessment followed by brief intervention. This may include; study related wellbeing advice, outreach and crisis intervention support for UC's ākonga (students).

The Senior Student Care Advisor is integral in developing and supporting these services by facilitating and optimising personal, social and academic experiences for our ākonga.

The role is as challenging as it is interesting within a dynamic service environment orientated to exceptional wellbeing and support services.


Mōu | Who You Are

Reporting to the Student Care Manager this role requires expertise in the areas of Social Work, counselling and or mental health, to provide pastoral care and wellbeing education.

To be successful in this role, you will have:

  • professional social work, health or education qualification/degree
- a working knowledge and understanding of mental health issues
- comprehensive psychosocial assessment skills and underpinning best practice models
- extensive pastoral care experience in the community/or student mental wellbeing services
- knowledge of brief intervention models and an integrated practice framework
- excellent intrapersonal skills to establish effective, collaborative working relationships
- strong leadership & analytical skills, the ability to develop new initiatives.


This role is interesting and varied and we are looking for a dynamic professional who can offer insightful and intuitive support in a collaborative, multi-disciplinary environment.


Mahi Ngātahi | Who You Will Work With

Our ākonga are at the forefront of UC's Student Care team, with a shared vision of revitalising and enhancing the student experience by promoting individual growth and development.

You will be part of a team that ensures all groups are supported to succeed, and their diverse needs and creation of a sense of belonging, are at the forefront of all planning and decision making.

For more information about our team, please visit us at Student Care

Ngā Painga o UC | Why UC

Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff.

They challenge and inspire us to be the best we can, and make UC a great place to work and study.

For more info on Ngā Uara | Our Values visit us here.


We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity.

The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.


The closing date for this position is: 10 March 2024 (midnight, NZ time):

Pēhea te tono mai | How You Apply
Applications for this position must be submitted via our careers website and should include a cover letter and resume.

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


Job Details:

  • Reference #
Posted on
19 Feb 2024- Closes on

10 Mar :55- Location(s)

Christchurch- Expertise
Health- Job level(s)
Experienced- Work type(s)
Continuing (Permanent) full-time