Checkout Supervisor

2 weeks ago


Christchurch, Canterbury, New Zealand Foodstuffs SI Full time

New World Durham Street

Checkout Supervisor - Full Time
Are you a leader of people and a Customer Service superstar? Read on

We have an exciting opportunity for a passionate, energetic and customer-driven Checkout Supervisor to join our amazing Checkout team. This is a permanent full-time position. Leadership or supervisory experience is essential, and a current alcohol Duty Manager Certificate qualification is desirable.

The hours and days are:

Sunday 1-10pm, Monday 10am-7pm, Tuesday 11am-7pm, Wednesday 11am-7.30pm and Thursday 1-9pm.

About us and what we offer:

New World Durham Street is Christchurch's next level supermarket experience, offering the latest in supermarket design and features and we are proudly locally owned and operated Our Checkout team consistently surpasses our customer's expectations and makes sure customers have a fantastic experience shopping with us We get great feedback about our Customer Service team year-round by the way we really take care of and help everyone that comes into our store.


We also offer a great team and store culture, full training, and a commitment to ongoing training and learning including the potential to be invited to the Foodstuffs leadership academy.

We also offer the opportunity to further develop customer service, problem-solving, and leadership skills by working alongside our two Checkout Managers and a team of Supervisors.


Your day-to-day:

  • Delivering outstanding customer service and resolving customer issues
  • Working with the Checkout Managers and other Supervisors to lead the Checkout team including providing feedback, coaching, and training
  • Working with the Checkout Manager and Assistant Manager to oversee the daytoday operations of the Checkout department
  • Doing varying tasks which may include checkout operating, packing, managing Self-Checkout lanes and Shop n Go, cleaning and trolleys
  • Being in sole charge of the Checkout department and being responsible for opening and closing the Checkout department as required

What we need from you:

  • At least 1year experience in a customer service role in a position with responsibility or a Supervisory role
  • A commitment to excellent customer service
  • Great communication, leadership, and teambuilding skills
  • Flexibility to pick up extra shifts and do extra hours
  • A positive approach to your day
  • Fantastic organization and resilience
  • Good personal presentation
So go on - show us how your passion and personality are the perfect fit to create a memorable shopping experience for our customers

Applications close Wednesday 7th June 2023.
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