Service Centre Representative
2 weeks ago
Other (Manufacturing, Transport & Logistics)
We are currently seeking an experienced and enthusiastic Service Centre Representative to join our team. In this role, you will field calls and emails from customers who have questions, comments, or complaints about our products and services. You will also assist customers in placing orders. All of our Service Centre Representatives are trained to understand the full menu of our offerings so that they can provide our customers with excellent service. We prefer candidates who have some background in customer service, but we are willing to train the right person. This position is key in supporting the business.
Key Responsibilities of the role include:
- Field phone calls and emails
- Provide information to customers about order status and product queries
- Process customer orders/changes/returns according to established policies and procedures
- Follow up customer queries
- Accurate and fast data entry
- Assist with dispatch as required
Our ideal candidate would have the following:
- Contact centre experience would be a definite advantage
- Excellent time management skills and ability to prioritise a demanding workload
- Work at a fast pace with high volumes
- Excellent verbal and written communication skills
- Strong relationship builder and team player
- Sound geographical knowledge of Auckland Region
- Logical thinker with a positive can-do attitude
- Solid skills using software systems and processes
This is a fantastic opportunity to work for Green Gorilla – Auckland's highly successful independent recycling and waste company that sets the trends for waste services in our country. We are fuelled by ambition, innovation and kiwi ingenuity to deliver the most sustainable way to manage and process waste, for a cleaner, greener New Zealand
If you are looking for an opportunity to join our dynamic team that collectively works towards a common goal of leaving our environment better, apply now.
Please note: we do not always work to fixed closing dates and may start considering applications as they are received so we encourage you to apply early.
Applicants for this position must hold NZ citizenship/residency or the legal right to work in New Zealand.
Your application will include the following questions:
Which of the following statements best describes your right to work in New Zealand?
Have you worked in a call centre before?
Do you have customer service experience?
Report this job advertDon't provide your bank or credit card details when applying for jobs.
#J-18808-Ljbffr-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand BFV Service GmbH Full timeFixed term role with plenty of opportunity to grow your careerBe a part of a growing New Zealand business within a fantastic teamSkip the traffic – Penrose locationAbout the company:Our client is a pioneer in their field, offering pre-painted steel and aluminium roofing and cladding products across New Zealand. Our client has been around for over 50 years...
-
Contact Centre Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Immigration Lawyers New Zealand Full timeABC, Auckland's top vehicle maintenance network, seeks experienced customer service representative to join their team. Apply now for stable job with growth prospects. Job title ABC has been operating for nearly 30 years and has a reputation as the Auckland region's top vehicle maintenance network. We offer a friendly, teamwork-oriented working environment,...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Extrastaff Full timeExtrastaff are seeking motivated and dedicated individuals to join our Auckland team as a Customer Service Representative - Call Centre.This full time role sits within a thriving Customer Service & Call Centre department and is being offered due to our clients increasing business demands.Key Responsibilities:Manage both inbound and outbound callsField...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Kings Recruitment Ltd Full timeCustomer Service Representative | Sales Support - Bring strong customer service and organisational skills to support the Sales function.About Company:Well-established Self-Storage Solutions company based in Mangere with twelve state-of-the-art Self-Storage facilities in key locations throughout New Zealand.This company is highly successful and continuously...
-
Customer Service Administrator
2 weeks ago
Auckland, Auckland, New Zealand BFV Service GmbH Full timeGrow your customer service career in a supportive team environmentCompetitive base salary and growth opportunities for the right candidateGreat temporary roles starting ASAPVarious temporary opportunities for experienced customer service representatives Grow your customer service, administration and sales support skills.About the role:We are currently...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Papakura Full timeCLM is looking for a motivated individual to join our Customer Service team at the Papakura Leisure Centre. Our ideal candidate is someone who enjoys dealing with people and has a friendly, approachable, and positive personality.The Role: Responsibilities may include but are not limited to: Managing accurate till operations, including cash handling and daily...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Asmussgroup Full timeJob Category: Call Centre & Customer Service Job DescriptionAre you ready to be part of a 100-year-strong success story? Asmuss, a dynamic, privately-owned NZ organization, is at the heart of New Zealand's most significant industrial, construction, and infrastructure projects. With over 200+ dedicated staff spread across our nationwide branch network, we...
-
ECE centre director
2 weeks ago
Auckland, Auckland, New Zealand New Shoots Children's Centre - Hobsonville Full timeFull time, PermanentNew Shoots Hobsonville has a team of teachers that are passionate about intentional teaching and respectful practice. A true sense of respect for all tamariki is felt throughout the centre, and we are now looking for a positive, strong, and supportive centre director to lead such an amazing team. Our team is eager and really enjoys...
-
ECE centre supervisor
2 weeks ago
Auckland, Auckland, New Zealand Amber Early Learning Centre Full timeWe are looking for an extraordinary person to lead our team of passionate teachers at Amber Early Learning Centre in Takanini. As a fully registered ECE teacher you will be a natural leader and will be instrumental in leading, developing and inspiring a team of talented teachers. As a passionate and experienced leader, you will wear many hats to allow you to...
-
HCB - Customer Service Representative - Auckland
2 weeks ago
Auckland, Auckland, New Zealand Precision Equipment NZ Full timeHCB - Customer Service Representative - AucklandExciting opportunity on offer in Auckland HCB branch for our next Customer Service Representative to join our fun and welcoming team 22nd May, 2024 Time for a new beginning? How about working for a company that likes to see its staff progress and build a career. If you have a keen go getter personality a good...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand New Zealand Post Full timeCustomer Service Representative | Auckland Customer Service Representative | East Tamaki | Fixed Term contract Full-Time Monday to Friday: 9.30am - 6pm$26.06 per hour Fixed term contract till 10th February 2025 We are looking for a Customer Service Representativewho will deliver an exceptional level of customer service to our customers by resolving enquiries...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Tangram Full timeAre you a natural communicator and relationship builder?Excellent Mon to Fri regular hours with alternative SaturdaysAmazing team culture, development opportunities and awesome manager supportTime for a new beginning? How about working for a company that likes to see our team progress and build a career. If you have a keen go getter personality, a good work...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Biogen Full timeJob Description:Biogen, a leading biotechnology company, is seeking a part-time Customer Service Representative to join our team in Wellington, New Zealand. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a customer service role and possess a strong drive to deliver exceptional service to our customers. The...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Clmnz Full timeCustomer Service Representative – Part Time RoleMassey Park pool is on the hunt for a friendly, motivated customer service superstar About the role: Responsibilities may include but are not limited to: Managing accurate till operations, including cash handling and daily analysis sheetsProviding prompt and courteous customer service in person, via email,...
-
Customer Service Representative
4 weeks ago
Auckland, Auckland, New Zealand Warehouse Group Full timeCompany DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across...
-
Customer Service Representative
2 weeks ago
Auckland, Auckland, New Zealand Warehouse Group Full timeCompany DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across...
-
Customer Service Representative
4 weeks ago
Auckland, Auckland, New Zealand Warehouse Group Full timeCompany DescriptionWe are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across...
-
Service Centre Manager
2 weeks ago
Auckland, Auckland, New Zealand Milwaukee Electric Tool Corporation Full timeWho we are: Milwaukee Tools is an industry leader in the manufacture of cordless & electric power tools, accessories, and hand tools. We pride ourselves on an unrelenting strategic focus on powerful brands, innovative products and exceptional people.Our culture is centred around improving the lives of our users, something that not only drives our product...
-
ECE qualified registered centre supervisor
2 weeks ago
Auckland, Auckland, New Zealand Genius Kids Early Childhood Educational Centre Full timeGenius Kids Early Childhood Educational Centre AucklandFull time, PermanentWe are looking for a qualified centre supervisor who has experienced managing our team of teachers, and working with pre-schoolers and creating a warm, welcoming, and stimulating environment for our kindergarten to play, learn and grow.This is a pivotal role in providing leadership,...
-
Centre Manager
2 weeks ago
Auckland, Auckland, New Zealand Talk Recruitment Full timeTeaching - Early Childhood (Education & Training) Calling all Centre Managers looking for a change, or a Lead Teacher ready for a step up This is truly a special opportunity This beautiful, intimate, independently owned centre is located in the heart of the city with off-street parking and a big, open outdoor space.The centre prioritises supporting their...