Team Leader Citizen and Customer Services

1 week ago


Christchurch, Canterbury, New Zealand Christchurch City Council Full time
Working at the Christchurch City Council gives you an opportunity to collectively enrich this city we call home. Work with like-minded individuals on projects, services, and facilities for our communities and environment.

You'll make a positive impact on our future while enjoying a rewarding career full of opportunities - Christchurch City Council, where it's possible to love what you do.

We're the Citizen & Customer Services unit. As the face and voice of the Council, we're here to make the customer experience a great one.

Our customers are not all the same, and so our approach to service delivery is flexible and provides them with options to suit all individual needs.


You will play a key part in ensuring high-quality, consistent, and effective customer service is being delivered to the community as the first point of contact, through our many channels of interaction.

You will lead, develop and maintain a clear purpose for your team.

Your leadership skills will enable you to coach, support, and develop our most valuable asset, our people in the pursuit of service excellence.


While having a qualification is important it is your experience within a customer service environment in a large complex organisation and your enthusiasm and drive that will see you succeed.


  • To view the position description please click on the link at the foot of the page_

_ Additional Recruitment Information:
_


_ Salary:
Will be discussed with the successful applicant_


_ Hours of work:
Full-time, permanent_


_ Location:
This position is primarily based at Christchurch City Council Civic Offices_

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