Contact Centre Advisor

2 weeks ago


Christchurch, Canterbury, New Zealand University of Canterbury Full time
Te Ratonga Ākonga | Student Services
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

  • Either Fulltime or Parttime shifts available
  • Fulltime: 37.5 hours per week (1.0 FTE am to 4.00pm on campus or
  • Parttime: 27.5 hours per week FTE am to 2.00pm on campus
  • Fixedterm position until December 2023

Āu Mahi | What You Will Do

Mōu | Who You Are

To be successful in this role you will have a minimum of 2 years' experience working in a customer focused environment.

You will be experienced in dealing with a large variety of people and will have excellent communication skills to match.

You will hold a strong attention to detail and will be able to prioritise work with ease.

You will have excellent computer data entry skills and ability to learn new programmes and work across multiple systems simultaneously.

An academic understanding of the University's course, policy and calendar would be beneficial as would discretion regarding confidential, personal knowledge, Privacy Act knowledge.

If this sounds like you, please apply

Mahi Ngātahi | Who You Will Work With
Our Student Services team provides assistance and advice on enrolment, admissions, and scholarships processes at UC.

For more information about our team, please visit us at Student Services

Ngā Painga o UC | Why UC
In 2023 UC is celebrating 150 years of accessible education. The past, the present and the future are intertwined. For more information on our 150th Anniversary visit us here.


Ngā Uara | Our Values of manaakitanga, whanaungatanga and tiakitanga guide our decisions and behaviour and provide a roadmap for how we do things at UC, affirming our commitment to pastoral care and support for our ākonga and staff.

They challenge and inspire us to be the best we can, and make UC a great place to work and study.

For more info on Ngā Uara | Our Values visit us here.


We are committed to accessible higher education, service to the community and the encouragement of talent without barriers of distance, wealth, class, gender or ethnicity.

The University explicitly aims to produce graduates and support staff who are engaged with their communities, empowered to act for good and determined to make a difference in the world.


The closing date for this position is: 2 July 2023 (midnight, NZ time):
Applications for this position must be submitted via our careers website and should include a cover letter and resume. Please include if you have a shift preference (based on 1.0 and 0.73 FTE option).

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.

If you hold a valid work visa and are physically present in New Zealand then you may also be considered.


Job Details:

  • Reference #
Posted on
21 Jun 2023- Closes on

02 Jul :55- Location(s)

Christchurch- Expertise
Contact Centre- Job level(s)
Experienced- Work type(s)
Fixed term full-time

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