Platform Manager

Company Description

The purpose of the Digital Services Unit is to support business units to improve customer service, community outcomes and organisational performance. They committed to enabling community and organisational outcomes through better digital means.

But it's not just about technology; it's about people – fostering a culture of problem solving, proactivity, and agility.

Job Description

He angituutanga: The opportunity

Help shape the future of Hamilton's financial and asset management systems. This role is ideal for someone who knows how to run a platform with modern product management experience, can lead a skilled technical team, and can bring stability and direction to complex enterprise environments.

If you want to lead a serious platform and leave a mark on an organisation that serves a growing city, we would like to hear from you.

What you will lead

You will own the direction and performance of our Finance and Asset platforms, including key ERP and asset management systems. You will set the roadmap, guide your team, remove roadblocks, and make sure platforms stay reliable, sustainable, and aligned with organisational priorities.

What you will actually work on:

• Creating a clear product roadmap with business owners
• Managing upgrades, changes, and platform improvements
• Strengthening engineering and delivery practices across the team
• Leading a team of eight or more specialists, with support from a Product Owner
• Reducing technical debt and improving stability
• Managing risk across high impact financial and asset processes
• Working with vendors and internal teams on technical issues
• Driving value from our investments in core enterprise platforms

What we are looking for:

You are someone who brings structure, calm, and clarity in environments with many moving parts. You understand platform ownership and know how to balance competing needs without losing sight of long-term goals.

You will bring:

• Strong experience managing enterprise platforms or products
• Hands on background with ERP or asset systems (Authority, Datascape, Infor IPS, or similar)
• Experience leading a technical team
• Solid delivery discipline and understanding of engineering practice
• Confidence working with senior stakeholders
• Ability to turn business goals into a technical plan that makes sense
• Experience working with modern delivery methods
• Strong judgement around risk, prioritisation, and sequencing

Why join us

You will join a capable Digital Services group with a clear mandate to stabilise, modernise, and innovate. Your work will directly support essential services, financial processes, and council operations across the city.

You will have the autonomy to shape your platforms and lift maturity in a way that has a clear and visible impact. You will also be part of a team that values practical delivery, trust, and good leadership.

Qualifications

Oo puumanawa me oo wheako | Your skills and experience

• Strong analytical capability and the judgement to make sense of complex financial or asset related information.
• Solid working knowledge of ERP and asset management systems, including configuration, integrations, and operational support.
• Proven experience managing enterprise platforms in a multi supplier environment.
• Experience guiding delivery across concurrent streams of work while keeping risk and priorities clear.
• Confident communication skills that support constructive engagement with technical teams and senior business leaders.
• Experience lifting delivery practice, engineering discipline, or team capability.
• Tertiary qualification in information technology or a related field, or equivalent experience.
• Understanding of financial and asset management processes and how these shape system design and platform decisions would be adventageous.

Additional Information

He aha te wariu o te utu kaimahi? | What's the salary?

Circa $140K dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei: Apply Now

• View the position description.
• Click apply
• Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 03/12/2025

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. Further background checking will be required when relevant to the role. View more information about these checks, our commitment to the Privacy act and details for international applicants by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.