Duty Manager
6 days ago
About the Role
We're looking for an energetic, hands-on Duty Manager to join our team and help lead the day-to-day operations of our busy restaurant and bar. This role is perfect for someone who thrives in a fast-paced hospitality environment, has strong leadership skills, and is passionate about delivering an exceptional guest experience.
Key Responsibilities
- Oversee daily service operations across the restaurant and bar
- Lead, motivate, and support front-of-house staff during shifts
- Provide outstanding customer service and handle guest enquiries or complaints
- Ensure all areas are clean, organised, and running efficiently
- Manage opening and closing procedures, including cash handling and reporting
- Maintain compliance with licensing laws, health & safety, and food safety standards
- Coordinate with kitchen and bar teams to ensure smooth service flow
- Train new team members and support ongoing staff development
- Assist with stock control, ordering, and cellar management
- Step into any operational role as needed to keep service running smoothly
About You
- Previous experience in a supervisory or duty manager role in hospitality
- A current Duty Manager's Certificate (or ability to obtain one)
- Strong communication and leadership skills
- Calm and confident in managing busy service periods
- Reliable, organised, and proactive
- Passionate about hospitality and creating memorable experiences for guests
- Able to work evenings, weekends, and public holidays as required
What We Offer
- Supportive team environment
- Opportunities for growth and development
- Competitive pay and staff perks
- A vibrant, social workplace where no two days are the same
If you're a motivated leader who loves hospitality and enjoys being at the heart of the action, we'd love to hear from you
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
Work Location: In person
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