Food & Beverage Attendant

Nau mai ki Te Puia
Te ūkaipō o te whare pūmau i ngā taonga tuku iho
Tomo mai ki te whare i whakaarahia i roto i te pā tūwatawata o ngā tūmanako.

Mō mātou | About us:

Te Puia is situated within the historic Te Whakarewarewa Geothermal Valley, spanning 70 hectares in Rotorua. Home to the iconic Pōhutu geyser, bubbling mud pools, hot springs, and silica formations, Te Puia is full of natural wonders. Manuhiri (visitors) can also explore the native Kiwi bird and the prestigious national schools of wood carving, weaving and stone and bone carving. For over 100 years, we have been sharing these taonga (treasures) with manuhiri, continuing this legacy with pride today.

As an industry tuakana and an iwi-owned business governed by the NZ Māori Arts and Crafts Vesting Act 2020, Te Puia | NZMACI stands as a leader in uplifting Māori culture. Through generations, we have continued to uphold our core values of manaakitanga and kaitiakitanga, ensuring that manuhiri experience the richness of our culture in an evolving tourism landscape.

Mō te tūnga | About the role:

As we gear up for a busy summer season, we're on the hunt for energetic, customer-focused superstars to join our Food & Beverage team

Our Food & Beverage Attendants play a key role in creating memorable experiences for our manuhiri. From managing reservations and welcoming guests to taking orders, setting tables, and clearing dishes, they ensure every interaction is seamless and enjoyable.

At our multi-purpose venue, the Food & Beverage team is essential in maximizing turnover and occupancy across our diverse offerings. These include our daily buffet lunches and dinners, Te Pō experience, and Hia Kai Café & Bar.

Beyond our regular offerings, we frequently host a variety of events – major conferences, meetings, private functions, concerts, and more – showcasing our ability to cater to almost any occasion.

We have fixed-term positions starting now and concluding in April 2026. All candidates must have full availability throughout this period.

A full position description is available on request.

Ngā pūmanawatanga ōu | What you will bring:

• A passion for outstanding customer service.
• A friendly nature and the confidence to talk to different customers and build genuine and meaningful rapport.
• The ability to work autonomously, but also within a team.
• Excellent organisational and communication skills.
• A positive attitude that emphasises and encapsulates the values of Te Puia.
• Full availability to work throughout the summer period, including weekends and public holidays.
• The ability to work well in a fast-paced environment.
• High standards of personal hygiene and appearance.
• Reliable and committed to delivering a high-quality experience.
• Knowledge of Te Reo Māori and tikanga is preferred, but not essential.
• Barista experience preferred but not essential.

Nōu te rourou | What's in it for you:

• Duty meals and no split shifts
• Continuous training and development
• Comprehensive medical and life insurance cover for permanent staff
• Enjoy a free lunch once a week, along with other exclusive food offerings.
• Access to wellbeing initiatives, including a Wellbeing Allowance and an Employee Assistance Programme (EAP).
• A chance to contribute to and learn from a legacy of culture and tourism excellence.
• Additional benefits and rewards apply

Me pēhea te tuku tono | How to apply:

If you're excited about joining our team, apply online today with a covering letter explaining why you're the perfect fit, along with an up-to-date CV. Please only apply if you have the legal right to work in New Zealand. Preferred applicants will undergo pre-employment checks, including Ministry of Justice and drug testing.

We may begin interviewing strong candidates as applications are received, so don't wait until the advert closes, apply now

For more information about Te Puia, visit

Join us at Te Puia and be a part of the legacy

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