Shop Manager

5 days ago


MatamataPiako District, Waikato, New Zealand New Zealand Red Cross Full time NZ$40,000 - NZ$60,000 per year

Posted: 25/11/2025

Closing Date: 01/12/2025

Job Type: Casual

Location: Matamata Shop

Job Category: Retail

Shop Manager

Casual

Matamata

About the role – Kōrero mō te tūranga

In this role you will:

  • Lead a small team made up of a Assistant Managers and Volunteers, fostering a positive, collaborative culture and ensuring smooth day-to-day operations
  • Deliver high quality customer experience by creating a welcoming environment and maintaining excellent shop presentation
  • Drive sales by engaging customers, identifying needs, and promoting products to meet performance targets
  • Manage stock flow and donations, ensuring a diverse and appealing product range through effective sorting, pricing and merchandising
  • Recruit, train and develop shop employees and volunteers, leading by example and with the support of the Retail Regional Manager

Who are we looking for? – Mā‎ wai te mahi nei?

To be successful you will have:

  • Proven experience in a management role in retail or a customer service-orientated role
  • Demonstrated knowledge of retail operations, stock management, sales drivers, administration, banking and cash handling
  • Strong organisational and leadership skills
  • The ability to engage with a diverse range of customers
  • Enthusiasm for sustainable fashion and community impact coupled with demonstrated knowledge of clothing brands
  • Exceptional customer service skills, including the ability to manage difficult situations and de-escalate conflicts effectively.

About New Zealand Red Cross

New Zealand Red Cross is part of the world's largest humanitarian network, with over 10,000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity and universality, we support people in times of need and help strengthen their resilience.

We are committed to having an accessible, diverse, inclusive, and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us?

At New Zealand Red Cross, you'll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve, increasing diversity throughout our people and leadership, and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

  • Five weeks annual leave
  • Career development opportunities
  • Annual flu vaccinations
  • Discounts on Southern Cross health insurance

We also encourage employee networks, including Takatāpui and Rainbow Network, Rōpū Hāpai Māori and the Sustainability Network, to foster connection and collaboration across our diverse workforce.

Please submit your application online, as we're unable to accept direct applications. Your application must include the following documentation:

  • A recent copy of CV/Resume

  • Cover Letter

  • Passport

  • Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 1/12/2025

If you wish to discuss this opportunity or for further information, please contact Gina Dow at

Note: We reserve the right to close applications before the closing date, so please register your interest early.



  • Matamata-Piako District, Waikato, New Zealand The Warehouse Full time NZ$30,000 - NZ$50,000 per year

    locationMatamata, Waikato Region, New ZealandcategoryIn-StoreTypeContractPosted: Nov 5th 2025Company DescriptionChristmas is fast approaching, and with it comes the excitement for all our stores We're on the hunt for enthusiastic individuals to join our team and help create a festive shopping experience.At Noel Leeming, we take pride in delivering...

  • Shop Manager

    2 weeks ago


    Matamata, New Zealand New Zealand Red Cross Full time

    Posted: 25/11/2025 Closing Date: 01/12/2025 Job Type: Casual Location: Matamata Shop Job Category: Retail **Shop Manager** **Casual** **Matamata** **About the role - Kōrero mō te tūranga** In this role you will: - Lead a small team made up of a Assistant Managers and Volunteers, fostering a positive, collaborative culture and ensuring smooth...

  • Dairy Shop Manager

    6 days ago


    South Waikato District, Waikato, New Zealand Wonder Consulting Full time

    We are a dairy shop in South Waikato. We are now seeking a manager to oversee and manage the daily operations, including staff supervision, stock management, customer service, and ensuring profitability. The role involves delivering efficient store performance while maintaining compliance with all regulatory requirements. **Tasks and Responsibilities**: -...

  • Shop Coordinator

    2 weeks ago


    Manawatu District, Manawatu-Wanganui, New Zealand Abbot Street Dairy Full time

    Tasks include - Monitors stock levels and maintains stock, order and inventory records. - Prepares purchase orders, monitors supply sources and negotiates contracts with suppliers. - counting incoming stock and reconciling it with requisitions, and updating inventory and stock location records - Confirm completion of orders and compliance with details...


  • Matamata, New Zealand New World Full time NZ$60,000 - NZ$90,000 per year

    The primary role of the Produce Assistant Manager is to assist the Department Manager to plan, lead, communicate, organize and control the day-to-day running of the produce department achieve the highest possible standards so that our customers receive an outstanding shopping experience. To assist also in maximizing sales and achieving specified profit...

  • Service Deli

    2 weeks ago


    Matamata, New Zealand Foodstuffs North Island Full time

    We are looking for someone who can lead our busy Deli/Seafood department. You will have a passion for food, great leadership qualities and be confident around a computer. We are passionate about providing our customers with Inspiring Solutions and Awesome Experiences while shopping in our store. Therefore, you need to be customer driven, friendly and...


  • Matamata, New Zealand The Warehouse Full time

    location Matamata, Waikato Region, New Zealand category In-Store Type Contract Posted: Nov 5th 2025 Company Description Christmas is fast approaching, and with it comes the excitement for all our stores! We’re on the hunt for enthusiastic individuals to join our team and help create a festive shopping experience. At Noel Leeming, we take pride in...


  • Matamata, New Zealand GPC Asia Pacific Full time

    **Tuesday - Saturday (40.5 Hours)**: - ** Opportunity to step into leadership with our busy Matamata branch**: - ** Unbeatable staff discounts, amazing training program & development on offer** **The Role** In this role you will report to the Branch Manager and be their eyes and ears on the shop floor. You will help to introduce new initiatives into the...

  • Store Person

    2 weeks ago


    Matamata, New Zealand RedBerry Market Full time

    **Employment Type**:Full-Time, Permanent **Hours of Work**: Minimum 30-40 hours per week **Position Title**:Store Person **Key Responsibilities**: We are currently looking for a dedicated and hard-working individual to join our team in a busy retail environment. The responsibilities of the position will include: - Assisting customers and processing their...

  • Checkout Supervisor

    2 weeks ago


    Matamata, New Zealand Countdown NZ Full time

    **Love meeting people and managing a team?...** We’re looking for a **Checkout Supervisor **to join our **Countdown MATAMATA **team We’re proud of the diversity of our team and the roles they play in running our store - this role is great for anyone who is looking to start a career in retail management. **About the Role | Mō te Tūranga - Organising...

  • Meat Supervisor

    2 weeks ago


    Matamata, New Zealand Countdown NZ Full time

    Joining Countdown **Matamata **is more than just taking on a new job. You’ll help to lead a tight-knit and hardworking team and as a Meat Supervisor you’ll ensure there is always a great selection of prime cuts for our loyal customers to choose from! **We offer a number of benefits to staff including** - **Starting rate of $24.85 an hour** - Training...