Dairy Shop Manager

6 days ago

South Waikato District Waikato, New Zealand Wonder Consulting Full time

We are a dairy shop in South Waikato.

We are now seeking a manager to oversee and manage the daily operations, including staff supervision, stock management, customer service, and ensuring profitability. The role involves delivering efficient store performance while maintaining compliance with all regulatory requirements.

**Tasks and Responsibilities**:

- **Plan and coordinate** daily store operations to ensure smooth workflow and customer satisfaction.

- **Promote and advertise** in-store products and set pricing for promotion
- **Manage and lead staff**, including recruitment, training, rostering, and performance monitoring.

- **Determine product mix & quantities, and source goods** from suppliers, wholesalers, and distributors, and negotiate the prices.

- **Monitor and maintain stock levels**, including ordering, receiving, displaying, and rotating products, with a focus on groceries, fresh produce, dairy, and general goods.

- **Implement and enforce stock control measures** to minimise waste, expiry, and theft.

- **Supervise cash handling procedures**, including POS operations, end-of-day reconciliation, and banking.

- **Maintain store presentation and cleanliness**, including merchandising and promotional displays.

- **Provide excellent customer service** and respond to enquiries or complaints promptly and professionally.

**Skills, Qualifications, and Experience Required**:

- At least **2 years’ experience** working in retrail industry.

- Sound understanding of **retail operations, stock control, and sales analysis**.

- Good **customer service and communication** skills.

- Familiarity with **Point-of-Sale (POS)** systems

- Ability to work **flexible hours**, including weekends and public holidays.

**Additional Requirements**:

- Willingness to work early mornings, weekends, and public holidays.

- Able to handle stock, lifting, and long working hours.

- High integrity, reliability, and customer-first attitude.

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