Strategic Operations Lead

1 week ago

Auckland CBD, New Zealand NZIV Full time NZ$80,000 - NZ$120,000 per year

About New Zealand Institute of Valuers

The New Zealand Institute of Valuers 'NZIV' is committed to promoting the valuation profession, supporting our members, maintaining professional integrity, and protecting the interests of the public.

The Opportunity

We are seeking a dynamic Strategic Operations Lead to join NZIV on a 12 month fixed-term contract basis which could lead into a permanent role. This pivotal role supports the NZIV Council by ensuring effective coordination between Council and the NZIV National Office, overseeing key operational functions, and enabling the Council to focus on governance and strategic direction. This is 0.8 FTE position ideally based in Auckland.

Key Responsibilities

  • Education & CPD: Develop and maintain the national education calendar, coordinate standards and ethics modules, support branch-level education, and monitor CPD uptake.
  • Branch & University Liaison: Act as a bridge between branches, NZIV, and universities; facilitate communication and engagement; support student and graduate member initiatives.
  • Membership: Administer the future leader programme, liaise and assist National Office with auditing and reporting, and promote inclusive practices.
  • Council & Committee Liaison: Escalation point for complex membership matters, track and report on action points, and maintain regular contact with NZIV committees.
  • Governance & Strategy: Contribute to needs assessments, translate Council strategy into operational deliverables, lead policy development, and support succession planning.
  • Marketing & Stakeholder Engagement: Elevate the profession's public profile, and lead stakeholder engagement and marketing plans.
  • Digital & Technology Enablement: Oversee website and social media content, and collaborate on digital tools.
  • General Operations: Provide quarterly operations reports, support dispute resolution, maintain induction materials, and identify revenue/service enhancement opportunities.

About You

  • Proven experience in strategic operations, governance, or professional association management.
  • Strong stakeholder engagement and relationship-building skills.
  • Excellent organisational, communication, and leadership abilities.
  • Commitment to professional standards, confidentiality, and impartiality.
  • Ability to work independently and collaboratively across teams.

What We Offer

  • Opportunity to shape the future of the valuation profession in New Zealand.
  • Flexible working arrangements.
  • Supportive, values-driven team culture.
  • Potential for the role to become permanent.

How to Apply

Please submit your resume and a cover letter outlining your suitability for the role and your interest in NZIV's vision and strategic direction.

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