New Business Consultant

5 days ago

Auckland, Auckland, New Zealand Heartland Bank LTD Full time NZ$60,000 - NZ$90,000 per year

We're looking for passionate New Business Consultants to join our energetic Reverse Mortgage team.

Is this your next role?
You'll deliver exceptional service to prospective reverse mortgage customers across New Zealand, guiding them through their options and helping them unlock financial freedom in retirement.

Each Day You Will

  • Engage with customers via inbound and outbound calls, answering questions and highlighting the benefits of our reverse mortgage solutions.
  • Assist customers in making informed borrowing decisions.
  • Proactively manage your pipeline, ensuring systems and documentation are all up to date.
  • Follow up on leads and keep things moving.
  • Roll up your sleeves to get things done.

Does this sound like you?
You're adaptable, customer-focused, and thrive in a fast-paced environment. You can juggle priorities while building strong relationships and delivering outstanding service.

Your Ideal Experience And Skills

  • Proven customer service experience.
  • Experience within financial services is plus.
  • Strong communication skills, both written and verbal.
  • Self-motivated with a drive to achieve successful outcomes.

Our reverse mortgage solutions offer seniors the financial freedom to enjoy a more comfortable, fulfilling retirement by tapping into the equity of their homes. This is your opportunity to be part of something meaningful—empowering New Zealanders to live their best lives.

A Bit About Us And What We Do
Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates.

Can you see yourself here?
We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team).

Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks

Diversity & Inclusion
At Heartland, we're proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people.

Keen to learn more?
For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn

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