Senior Delivery Lead

Ko wai mātou – About us

Kia ora. We're Foodies. You know New World, PAK'nSAVE and Four Square right? That's us

With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

Our Support Centre is 1,000+ people strong, which includes 300+ IT employees, who all play a vital role in ensuring the cogs of our Co-op stay turning and our systems stay 'byte'-sized and 'bug'-free."

Te Tūranga – About the role

As a Senior Delivery Lead, you will shape delivery maturity across the DnA portfolio, embedding modern engineering practices (CI/CD, automation, observability) and influencing priorities to deliver better value, sooner, safer, happier outcomes. You'll lead squads, ensure backlog quality, and champion continuous improvement using metrics like flow efficiency and predictability. Financial accountability, stakeholder partnership, and fostering a psychologically safe, high-performing culture are key to success.

As a Senior Delivery Lead in the DnA Team, you will be responsible for overseeing and coordinating operational efforts to deliver top quality data solutions for the benefit of the co-op. You will be expected to play a leading role in ensuring that we relentlessly excel in delivery and become a more productive, more engaged team.

Other responsibilities will include:

• Working with DnA squads daily to facilitate agile ceremonies and cross-squad collaboration. Seeking to continuously improve the team's flow of work by actively eliminating bottlenecks, delays, and waste. Fostering an environment for high-performing team dynamics, continuous flow, and relentless improvement.
• Maintaining a well-groomed DnA backlog, enabling the team to increase their focus on delivering data products that lead to improved end-user experiences.
• Working with the DnA Leadership Team and squad leads to ensure that items in the backlog are appropriately broken down into tasks, efforts to estimate completion times for tasks are accurate and that processes are in place to keep stakeholders regularly and effectively updated.
• Orchestrating efforts across the team to ensure the right people are working on the right things at the right time and enabling to have real-time insight into capacity and proactively highlighting risks and opportunities to improve on the journey to operational excellence.
• Helping to foster a culture of making decisions based on data by using metrics that provide valuable insights to business decisions and explain the 'why' and articulate value across initiatives and actively identifying, reporting, and managing delivery risks and issues, acting as the escalation point for delivery teams to resolve issues.
• Facilitating relevant forums (e.g., Data Enablement Value Stream), which include senior stakeholders from across the business.
• Performing resource and capacity planning, allocations, and workload assignments according to delivery requirements and business priorities; and working collaboratively with relevant stakeholders (business, delivery squads, project teams, other IT teams, change management) to plan and keep them abreast of developments accordingly.

Ngā painga - What we offer

We're committed to providing awesome experiences for our people, including offering a range of benefits:

• Free carparking - we've got over 1,000 carparks including 36 free EV plugs

• Southern cross health insurance

• Onsite café with subsidised meals and mini mart
• 5% discount at our retail stores (Pak'NSave, New World and Four Square)
• Flexible working options, a day off on your birthday, long service leave
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

He kōrero mōu - About you

You bring proven Agile delivery leadership (Scrum, Kanban, SAFe), strong technical depth in data lifecycle, DevOps, and SAP/FSNI Data Platform, plus experience in both Scrum Mastery and Product Ownership. Skilled in dependency management, stakeholder engagement, and coaching, you excel at using data-driven insights for continuous improvement. Proficiency with Jira/Confluence and ability to manage financials, risks, and priorities with calm, clear communication is essential.

You will have a customer centric approach and be skilled at managing multiple stakeholders in a challenging, complex environment and leading teams to deliver their best Innately analytical, commercially driven and able to think outside the box, key to your success will also include;

• At least 10 years exposure to and experience in modern project delivery practices (including PMBOK, Prince2 and Agile) is a must. Being familiar with the Agile ways of working, technologies, and ceremonies is critical in this role, as are relevant tertiary qualifications.
• Previous technical experience as well as prior experience managing technical teams, with familiarity with technology and computer software. Advantageous to be knowledgeable about the specific software and technologies in use with the Foodstuffs landscape (Jira, Miro, MS Teams, Confluence, SAP, Google Cloud Platform)
• Deep Scrum Mastering and Project Management/Delivery Lead experience (10 years+) is essential, along with experience leading Agile delivery teams in the IT environment. Ability and skill to encourage teamwork and motivate employees.
• Strong problem-solving skills to troubleshoot effectively, work collaboratively with the rest of IT and Business to resolve issues.
• Attention to detail and high-quality work output is critical. Being able to be across many different aspects of the portfolio, including the financials, resourcing and deliverables, with a high-level of accuracy is crucial.
• The ability to work independently and without direction, in addition to being able produce the required outputs to the desired timelines, is crucial.
• Excellent communication skills and be able to maintain calm demeanour in a time pressured environment.

Experience awesome. Achieve Awesome. Be awesomely you.

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Accessibility support could include, interview location, sign language interpreter, assistive technology.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.