AWS/Cloud Infrastructure Engineer – AI, Amazon Connect

Company Description Please note: You must be legally entitled to work in New Zealand from the time of application to be considered.Join us. But be you. At Deloitte, you'll do more than just join something, you'll add something.  You've found a place that values your curiosity, passion, and desire to work alongside brilliant people on the things that really matter. There really is only one question: What impact do YOU want to make?   Job Description You will join Engineering Team in Wellington. As Cloud and artificial intelligence reshape IT, Deloitte's Engineering team is at the forefront, designing, building, and operating innovative solutions for our clients. We deliver secure, scalable platforms that integrate AI and automation to solve complex business challenges.Operate is central to our approach—you'll be involved not just in initial build and deployment, but also in the ongoing management, optimization, and support of cloud environments, ensuring sustained performance and reliability. We're seeking an AWS/Cloud Infrastructure Engineer to join our New Zealand team.You'll collaborate closely with architects and colleagues, participate in client sessions to tackle technical challenges, and deploy advanced cloud solutions. Expertise in Amazon Connect will set you apart, as our clients increasingly rely on this AWS contact centre technology to transform customer engagement. You'll take ownership of continuous monitoring, patching, and improvement of AWS environments, ensuring they remain secure and high-performing throughout their lifecycle. We don't expect you to be an AI Engineer, but we will give you all the training you need to take existing Operational automation to the next level with AI.  Qualifications What We're Looking For: You combine experience from IT consulting, professional services, or vendor backgrounds, with deep AWS skills—certifications strongly preferred.  You are comfortable talking with clients and stakeholders, both one on one and in small groups. You can work through challenges to arrive at actionable solutions.You have good interpersonal skills and maintain trust-based relationships with project, client and vendor stakeholders. You have a consulting mindset grounded in curiosity; you have strong opinions loosely held and strive to deliver lasting business impact. You have hands-on experience building, deploying, and operating AWS environments, ideally with exposure to AI/ML services and Amazon Connect. You're comfortable in Linux and/or Windows environments, skilled in virtualization, networking, and scripting, and familiar with web services, disaster recovery, and migration tools. You know enough programming/scripting languages and tools that listing them here is irrelevant as you will quickly learn what you need for the job.  (We will let you and your interviewer geek out over them together.)  Additional Information So, who is Deloitte in Aotearoa?  We are driven to create an impact that matters at every opportunity. Supported by a strong leadership team and member firms from over 150 countries across the globe, Deloitte New Zealand is in the business of solving complex problems.   Over our 175-year history, we have built a reputation for impactful delivery across audit and assurance, consulting, financial advisory, risk advisory, tax, and technology services.   Deloitte in Aotearoa recognises the uniqueness of our country identified in our founding document, Te Tiriti o Waitangi.  We uphold our responsibility(s) to the founding document and acknowledge Māori as the Tangata Whenua/Indigenous people.   Our workplace and culture We are driven by our desire to create positive outcomes for our clients, communities, and people.  Our purpose is to make an impact that matters. Everything we do is with intent - the intent to make a meaningful difference. Our shared values are at the heart of everything we do. Living these values, including 'taking care of each other' and 'fostering inclusion', is essential to ensuring everyone feels included at work and able to reach their full potential.  For us to succeed and thrive as an organisation, we understand the importance of creating a culture where diverse perspectives matter and where everyone is given an equal opportunity to grow and develop. Deloitte New Zealand rewards We hold a simple belief – that our people's hard work should be recognised and rewarded beyond their remuneration. We have reimagined what 'work' looks like and how we can empower all our people to create a work experience that is distinct to their needs. Founded on concepts of trust, balance, wellbeing and the importance of personal connection, this is the Deloitte experience. We offer Flexible work arrangements – work in a way that suits you, us and our clients best     Subsidised professional qualifications and paid professional memberships Subsidised health insurance Income protection insurance 22 days annual leave Social events, social sports teams, and monthly firm drinks A focus on wellness and well-being  Community focused volunteer days A focus on the environment and sustainability Plus much more Does this sound like the sort of role and organisation for you? Then apply now We'd love to hear from you.  We believe the strongest teams are made up of diverse individuals and we are proud to be an equal opportunities employer. We recognise that women and individuals from under-represented backgrounds may hesitate to apply if they don't meet all criteria. If you're passionate about this role and believe you have the skills, we encourage you to apply, even if your experience, ideal working hours or qualifications aren't a perfect match.Please be aware of phishing attempts posing as Deloitte recruiters. Official communications from Deloitte New Zealand will come from "," "," or our video interview platform Deloitte. If you receive a suspicious email, verify its authenticity by contacting us at [email protected].