Service Manager
1 week ago
Instrumatics is a well-established and recognised supplier of leading instrumentation solutions, serving a diverse range of industries across New Zealand. We pride ourselves on delivering technical solutions that combine expert knowledge with hands-on service and support. Our primary focus is on expanding business opportunities with both existing and new customers.
The OpportunityWe are seeking a dynamic and results-driven Service Manager to join Instrumatics. In this role, you will lead our National technical team while undertaking specialised instrumentation work for clients. You will collaborate across departments, oversee the service team's output, conduct field work, and manage calibration and servicing of instrumentation.
Key Responsibilities- Lead, develop, and support the national technical service team.
- Manage calibration and servicing operations, including budgets and projects.
- Perform specialised instrumentation and in-field service work.
- Collaborate with sales and engineering teams to design systems and prepare quotes.
- Improve processes to enhance team efficiency and service quality.
- Build strong relationships with internal and external stakeholders.
About You
- Qualified in Engineering (Electrical/Electronics) or Instrumentation Trade.
- Experienced in leading technical teams and developing staff for business growth.
- Skilled in calibration, servicing, and fault-finding of instrumentation and control systems.
- Comfortable working autonomously, on-site, and with multi-disciplinary teams.
- Strong communicator with a customer-focused mindset and passion for growing the service division.
What We Offer
- Competitive salary package, company vehicle, and all required tools.
- Opportunity to lead and shape a national technical service team.
- Involvement in diverse, hands-on technical and project work.
- Supportive and collaborative work environment.
- Career development opportunities within a respected industry leader.
Eligibility
Applicants must have NZ Residency or a valid NZ Work Visa.
If you have a passion for developing new business and meet the above requirements, we would love to hear from you. Apply today to join our team
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