Service Coordinator

5 days ago

Wellington, Wellington, New Zealand Hays | Office Support Full time NZ$15,600 - NZ$18,400 per year

Location: Lower Hutt

Contract: Temporary (3-6 months)

Rate: $30-$35 per hour

About the Role

We are seeking a motivated and detail-oriented Service Coordinator to join a leading facilities management company on a temporary basis. This role is ideal for someone with strong organisational skills and excellent communication abilities who thrives in a fast-paced, team-oriented environment.

Key Responsibilities

  • Handle incoming service requests via phone and email from external parties
  • Liaise with contractors and vendors to ensure timely resolution of issues
  • Update records accurately and maintain digital documentation systems
  • Process purchase order (PO) numbers and escalate issues when required
  • Ensure all documents are stored correctly in digital formats
  • Provide clear and professional correspondence with all stakeholders
  • Collaborate effectively within a supportive team environment

Skills and Experience

  • Proficiency in Microsoft Office Suite and experience with Pronto software
  • Strong organisational and time management skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple priorities and maintain attention to detail
  • Previous experience in a coordination or administrative role within facilities management (preferred but not essential)

Candidates must be available to start immediately and have the legal right to work in New Zealand.

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