Service Advisor

4 days ago


New Zealand Sime Darby Motors Full time NZ$60,000 - NZ$80,000 per year

Company :

Continental Car Services Ltd

Continental Cars Audi, a proud subsidiary of Sime Motors, offer a driving experience that defines luxury, performance, and cutting-edge technology. For over 30 years, we've been bringing Audi's iconic range of vehicles to New Zealand, from the dynamic Audi A3 to the high-performance Audi R8, all crafted to deliver unparalleled comfort and precision on every road. Whether you're seeking elegance, performance, or the latest in automotive innovation, we are here to help you discover the Audi that's perfect for you.

About the Role and Responsibilities

As an experienced Service Advisor , you will

  • Manage customer requirements for service and repair in an efficient and courteous manner

  • Ensure the highest standard of Customer Service at all times

  • Organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity

  • Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop

  • Accurately prepare and cost customer invoices to Group Standards.

To be successful in this role, you must

  • Have proven, current experience in a similar role

  • Be Impeccable time management and organisational skills

  • Excellent computer literacy and experience with inhouse systems

  • Have a passion for customer service

  • Have Filing and Administration tasks skills

  • Have an eagerness to learn

  • Have a clean full driver's license

Hours of work

This is a full-time role 47.5 Hours a week, Monday to Friday to be worked between the hours of 7:30am to 17:30pm. Continental Car Services is offering the right candidate a competitive salary plus a monthly bonus, and company vehicle, and a stable and secure employment environment.

What We Offer

You'll enjoy a competitive market salary with a monthly bonus component , along with a company vehicle and fuel card. Additionally, you'll have access to:

  • Comprehensive benefits package through our Sime Motors Privileges programme giving you access discounts across 100+ retail stores in NZ from day 1 of joining us

  • Health benefits including access to discounted Southern Cross Health Scheme, EAP services, wellbeing programmes, spinal and hearing tests, and an annual flu vaccination.


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