Service Advisor
4 days ago
Company :
Continental Car Services Ltd
Continental Cars Audi, a proud subsidiary of Sime Motors, offer a driving experience that defines luxury, performance, and cutting-edge technology. For over 30 years, we've been bringing Audi's iconic range of vehicles to New Zealand, from the dynamic Audi A3 to the high-performance Audi R8, all crafted to deliver unparalleled comfort and precision on every road. Whether you're seeking elegance, performance, or the latest in automotive innovation, we are here to help you discover the Audi that's perfect for you.
About the Role and Responsibilities
As an experienced Service Advisor , you will
Manage customer requirements for service and repair in an efficient and courteous manner
Ensure the highest standard of Customer Service at all times
Organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity
Carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop
Accurately prepare and cost customer invoices to Group Standards.
To be successful in this role, you must
Have proven, current experience in a similar role
Be Impeccable time management and organisational skills
Excellent computer literacy and experience with inhouse systems
Have a passion for customer service
Have Filing and Administration tasks skills
Have an eagerness to learn
Have a clean full driver's license
Hours of work
This is a full-time role 47.5 Hours a week, Monday to Friday to be worked between the hours of 7:30am to 17:30pm. Continental Car Services is offering the right candidate a competitive salary plus a monthly bonus, and company vehicle, and a stable and secure employment environment.
What We Offer
You'll enjoy a competitive market salary with a monthly bonus component , along with a company vehicle and fuel card. Additionally, you'll have access to:
Comprehensive benefits package through our Sime Motors Privileges programme giving you access discounts across 100+ retail stores in NZ from day 1 of joining us
Health benefits including access to discounted Southern Cross Health Scheme, EAP services, wellbeing programmes, spinal and hearing tests, and an annual flu vaccination.
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