Customer Service
7 days ago
HouseMe Head Office – 23 Inlet Road, Takanini
Be part of one of New Zealand's fastest-growing companies.
This role sits right at the centre of the action, supporting sales, production, and transport to ensure every home lands smoothly.
You'll be the go-to person keeping customers informed, projects moving, and communication flowing across the business. It's phone and email-based, full of variety, and ideal for someone who loves staying organised and getting things done.
What you'll be doing:
- Managing the customer journey from deposit to delivery
- Coordinating with our Sales, Operations, Transport and Design teams
- Scheduling site checks, transport, and delivery logistics
- Handling customer emails and calls professionally and efficiently
- Keeping systems up-to-date and timelines on track
What we're looking for:
- A confident communicator who takes initiative and follows through
- Organised and calm under pressure
- Comfortable juggling multiple priorities
- Industry experience is a big plus, but not essential
- Strong computer and admin skills
Why you'll love it:
- Fun, fast-paced and supportive team
- Every day is different
- Clear path for growth — this role will evolve into a Customer Service Manager position
- You'll see your impact first-hand as happy customers move into their new homes
Pay & Perks:
- Generous base salary (paid weekly) plus monthly bonuses
- Above-average earning potential
- Remuneration based on experience
- Monday to Friday role - Standard business hours
If you've got strong communication skills, a bit of hustle, and love making things happen, this role's for you.
Reporting directly to the General Manager – Sales & Marketing, you'll work closely with the Senior Leadership Team and play a key role in driving HouseMe's growth.
Apply now and be part of the team building affordable homes Kiwis love.
Apply via Seek or email:
Bryce Glover
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