Insurance Administrator

1 day ago

Tauranga, Bay of Plenty, New Zealand Ando Insurance Group Limited Full time

We do things a bit differently here

At Ando, we're a multi-line insurance business that partners with many of New Zealand's leading insurance brokers

We believe insurance should be about relationships, not transactions — because at its heart, it's about helping people recover when the unexpected happens. That's why our purpose is simple but powerful: to positively impact the wellbeing of New Zealanders.

About the role:

Due to an internal promotion, we're on the lookout for an Insurance Administrator to join our busy and supportive team.

In this role, you'll play a key part in ensuring things run smoothly behind the scenes — processing broker invoices, supporting our underwriters, and helping our brokers and clients receive the best possible service.

Your day-to-day will include:

  • Processing new business, renewal, and endorsement closings.
  • Receiving and loading new quotes into our systems for Underwriter review.
  • Assisting with monthly credit control — allocating payments, following up unpaid items, and resolving mismatches.
  • Providing general office support (like answering phones) when needed.

About you:

You'll be known for your sharp attention to detail, your logical and methodical approach, and your ability to take ownership of your work.

Ideally, you'll bring some insurance knowledge gained in an administrative or customer service-based role within the industry. However, we're open to hear from motivated individuals who can demonstrate these strengths and are eager to kickstart a rewarding career in insurance.

Why Ando?

We offer a range of benefits designed to support your wellbeing and career, including:

  • Life and income protection insurance
  • $500 annual wellbeing allowance
  • 20 days of wellbeing (sick) leave each year
  • Discounted Ando insurance policies
  • Hybrid working and flexible hours
  • Dog-friendly offices and an active Social Club
  • 50% off AT public transport to make commuting even easier

We're proud that we're a bit different from regular insurance companies – knowing it's our people and their relationships who make that difference. We know when to work hard, be focused and smart, but we also never underestimate the importance of the human connections that make us tick and get along together. 

If this sounds like you, apply now

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