Mobile phones and Computer technician

5 days ago

Tauranga Central, New Zealand Budget mobiles & computers Full time NZ$168,000 - NZ$312,000 per year

We are seeking ICT technician / Mobiles phones and computers technician to join our team on a full-time basis in Tauranga, New Zealand. If you have a strong passion for dealing with diverse IT-related issues and assisting our valued customers, this could be the perfect opportunity for you in this role. You will be paid $28 to $30 per hour depending on experience. You will work a minimum of 30 hours and a maximum of 40 hours a week.

You will be responsible for:

• Mobile phones and tablet screen glass refurbish / replacement

• Expert in all kinds of micro soldering

• Good understanding of PCB components, diagnose faults and repair

• Conduct board-level repair (e.g., soldering, IC replacements, diagnostics) across phones, tablets, and laptops Troubleshoot and diagnose hardware issues in Apple, Samsung, Microsoft, and Android devices

• Install or configure software and driver on devices.

• Set up and test hardware or software of devices like Laptops, Computer systems, MacBooks, Smartphones, iPads, and Tablets to resolve faults.

• Repair and troubleshoot various devices like Smartphones, Tablets, Laptops, and desktops.

• Attentive at the front desk to make new tickets and assist in sales support.

• Provide excellent customer service to customers physically as well as over phone support.

• Resolve customer issues and concerns in a timely and efficient manner.

• Continuously improve your knowledge of our products and services.

• Ability to multitask and manage multiple customer interactions simultaneously.

A successful applicant will:

• A team player

• Must be able to work on the flexible roaster

• Have good communication and customer service skills

• Computer skills and experience with customer service software

• 2 to 3 year experience in similar fields preferred

To apply, please submit your CV and a cover letter outlining your relevant experience and qualifications. We look forward to reviewing your application and potentially welcoming you to our team

Contact us at

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