Office Manager

3 days ago

Christchurch Central, New Zealand Fix This Property Solutions Limited Full time

Office Manager – Fix This Property Solutions

Location: Christchurch (Opawa Road, Hillsborough)

Employment type: Part-time (with potential to increase)

Company: Fix This Property Solutions Limited

About Us

Fix This Property Solutions is a locally owned and operated property maintenance and renovation company based in Christchurch. We provide a wide range of services including handyman work, decks and fencing, lawn and garden maintenance, exterior cleaning, healthy homes inspections, and more. We pride ourselves on quality workmanship, excellent communication, and delivering outstanding results for our customers.

About the Role

We are looking for a proactive and experienced Office Manager to join our small, growing team. This is a hands-on role where you'll be the key point of contact for customers, coordinate our tradies' schedules, and keep operations running smoothly.

You'll manage everything from customer enquiries to invoicing and health & safety systems, as well as assist in developing standard operating procedures and supporting business growth.

Key Responsibilities

  • Answer and manage customer enquiries by phone and email
  • Schedule and book jobs using Tradify (our job management software)
  • Send invoices through Tradify and ensure timely follow-ups
  • Communicate with field staff to coordinate daily jobs and ensure smooth workflow
  • Take ownership of Health & Safety management using HazardCo software
  • Support the creation and implementation of Standard Operating Procedures (SOPs)
  • Assist with business development and marketing initiatives to help drive growth
  • Manage basic accounts and reconciliation tasks using Xero
  • General administration support and office organisation

About You

  • Strong experience in office administration or operations (ideally in a trades or service industry)
  • Confident using digital tools such as Tradify, Xero, and HazardCo (or similar platforms)
  • Excellent communication and customer service skills – friendly, professional, and clear
  • Highly organised with strong attention to detail
  • Proactive, reliable, and able to work independently in a small office environment
  • Good problem-solving skills and a "get things done" attitude

What We Offer

  • Part-time hours to start (approx. 16–24 hours per week)
  • Opportunity to grow with the business and be part of its success
  • Supportive, down-to-earth team environment
  • Competitive hourly rate based on experience

How to Apply

If you're an organised, customer-focused professional who enjoys keeping operations running smoothly and wants to be part of a growing, well-respected property solutions team, we'd love to hear from you.

Please send your CV and a short cover letter to outlining why you'd be a great fit for Fix This Property Solutions.

About us

Fix This Property Solutions Limited is a leading property maintenance company dedicated to providing exceptional service to our clients. With a strong focus on quality and customer satisfaction, we are committed to being the best in the industry. Join our team and be a part of our continued success.

Apply now to become our Office Manager Superstar and join us on the journey

*Permanent Residency or NZ Citizens Only.

**Only successful applicants for the next stage will be contacted.

***TIP - A great cover letter is essential.

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