Retail Duty Manager

1 day ago

Hobsonville, New Zealand West Auckland Trust Services Full time

Thank you for your interest in joining The Trusts

The Retail Duty Manager plays a crucial role in ensuring the smooth operation of retail activities at Hobsonville. This position demands a proactive and detail-oriented individual who can oversee various aspects of retail operations while providing exceptional customer service.

This is a part-time position working a minimum of 20 rostered hours per week. Flexibility is key, with availability to work late nights and weekend shifts.

Key Responsibilities include:

  • Supervise and coordinate daily retail operations, including sales, inventory management, and the delivery exceptional customer service
  • Lead and motivate the retail team to achieve sales targets
  • Ensure compliance with company policies and procedures, as well as health and safety regulations
  • Compliance with the Sale and Supply of Alcohol Act 2012
  • Provide coaching and product training, contributing to the continuous development of the team
  • Monitor financial transactions, POS reconciliations, and prepare daily sales reports

The ideal candidate for this role will possess strong leadership and communication skills, and a passion for delivering exceptional customer service. They should also demonstrate sound decision-making capabilities in a fast-paced retail environment.

What you bring:

  • Proven experience in retail management or a similar supervisory role
  • Must have LCQ and Duty Manager certificate
  • Demonstrated ability to lead and motivate a team of retail staff
  • Previous experience of inventory management processes
  • Excellent communication, customer service and relationship building skills
  • Strategic approach to sales revenue and driving business growth
  • Flexibility to work shifts including weekends and evenings as required

What's in it for you?

  • Guaranteed minimum of 20hours per week
  • Opportunities for career growth, learning, development and on the job product training
  • Staff discount card that can be used at all of The Trusts venues and stores
  • Take a day's paid birthday leave (after a qualifying period)
  • Discounted gym membership at The Trust Stadium Gym
  • Discounted rates at our Quality Hotel Lincoln Green
  • Free life insurance equal to one year's pay
  • Discounted health insurance
  • Free annual Flu vaccination
  • Free and confidential employee assistance programme
  • 4% employer contribution to your KiwiSaver, matching your contributions

If you are ready to take on this challenging yet rewarding position within our dynamic retail team, we look forward to reviewing your application.

Applicants must be eligible to work in New Zealand and have a current LCQ and Managers Certificate.

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