Chapter Lead

5 days ago

Auckland CBD, New Zealand ASB Bank Limited Full time NZ$80,000 - NZ$120,000 per year

Due to team growth, ASB is seeking a passionate and proactive Chapter Lead – Insights sitting in the Decision Science & AI Domain to lead a high-performing team of analysts. This role is pivotal in delivering meaningful insights across customers, products, processes, and channels, all informed by data and analytics. You'll foster a culture of curiosity, learning, and innovation, empowering your team to solve complex business problems and drive customer outcomes.

Key Responsibilities

  • Lead, coach, and develop a team of analysts to deliver actionable insights that inform business decisions.
  • Foster a continuous learning culture, encouraging the team to embody ASB's PACE mindsets: Empowerment, Customer Obsession, Trust, Transparency, and a "Learn it all" attitude.
  • Manage workflow planning and customer expectations for analytics deliverables.
  • Assign responsibilities, set clear objectives, and monitor progress and results, establishing effective feedback loops.
  • Eliminate roadblocks, create focus, and ensure the team spends time on what matters most.
  • Collaborate with the wider analytics team and other Chapter Leads to provide collective insights and drive innovation.
  • Determine and uphold technical standards, tooling, policies, and guardrails for the Chapter.
  • Ensure compliance with people processes, policies, risks, controls, and health & safety/wellbeing requirements.
  • Support workforce and capability planning, ensuring resource solutions meet business demands.
  • Promote knowledge sharing, technical leadership, and a drive for craftsmanship within the team.

What You'll Bring

  • Deep technical expertise in analytics, including advanced T-SQL, SAS, Excel, Tableau, Power BI and the ability to master new tools as needed.
  • A people-centered approach, creating a learning and growth environment.
  • Expert analytical skills to work with complex data and deliver relevant, actionable insights.
  • Collaborative leadership style with strong stakeholder management and influencing skills.
  • Proven problem-solving capability with a focus on delivery and challenging the status quo.
  • Excellent communication, presentation, and project management skills.
  • Experience in designing and implementing advanced analytics techniques.
  • A talent for empowering and recognizing team members to get the best out of people.

Our Values

At ASB, our DNA is built on:

  • Empowerment over control
  • PACE over perfection
  • Customer obsession
  • Trust and transparency

We are united by curiosity, caring, and courage. If you're ready to lead with these values and make a real impact, we'd love to hear from you

  • Chapter Leads

    3 days ago

    Auckland CBD, New Zealand ASB Bank Limited Full time

    Lead the Future of Technical Excellence at ASB - as a Chapter LeadAt ASB, we deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing—today and tomorrow. We do this by championing innovation and fresh thinking, opening new opportunities for more people to stay one step ahead.Are you passionate about...

  • Chapter Lead

    3 days ago

    Auckland CBD, New Zealand ASB Bank Limited Full time

    At ASB, we deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing—today and tomorrow. We do this by championing innovation and fresh thinking, opening new opportunities for more people to stay one step ahead.Are you passionate about building high-performing teams and shaping the future of technical...

  • Chapter Lead

    5 days ago

    Auckland CBD, New Zealand ASB Bank Limited Full time NZ$120,000 - NZ$180,000 per year

    Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka and NamasteWe have an opening for a Chapter Lead to join our leadership team in the Architecture Practice. If you're looking for Enterprise Architecture Leadership role that will allow you to lead and shape ASB's strategy and roadmap, give you exposure across our senior business...

  • Chapter Lead

    5 days ago

    Auckland, Auckland, New Zealand ASB Bank Full time NZ$120,000 - NZ$180,000 per year

    Lead the Future of Technical Excellence at ASB - as a Chapter LeadAt ASB, we deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing—today and tomorrow. We do this by championing innovation and fresh thinking, opening new opportunities for more people to stay one step ahead.Are you passionate about...

  • Chapter Lead

    3 days ago

    Auckland, Auckland, New Zealand ASB Bank Full time

    At ASB, we deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing—today and tomorrow. We do this by championing innovation and fresh thinking, opening new opportunities for more people to stay one step ahead.Are you passionate about building high-performing teams and shaping the future of technical...

  • Microservices Chapter Lead

    5 days ago

    Auckland, Auckland, New Zealand SG Consulting Limited Full time NZ$130,000 - NZ$190,000 per year

    Role Overview:The Microservices Chapter Lead is a strategic and technical leadership role responsible for guiding a chapter of engineers specializing in microservices architecture. This role blends people development, technical excellence, and strategic alignment to ensure the chapter delivers scalable, secure, and high-performing services across squads.The...

  • Microservices Chapter Lead

    5 days ago

    Auckland, Auckland, New Zealand Tata Consultancy Services Full time NZ$120,000 - NZ$200,000 per year

    Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital...

  • .NET Development Chapter Lead

    6 days ago

    Auckland City, New Zealand HAYS Full time

    .NET | C# | API development **Your new company** At ASB we deliver on our purpose by providing simple, meaningful ways to help Kiwis improve their financial wellbeing, today and tomorrow. We achieve this by doing what we do best, championing innovation and fresh thinking, so we can open new opportunities for more people to stay one step ahead. We have an...

  • Chapter Lead Development

    2 weeks ago

    Auckland City, New Zealand COUNTDOWN NZ SUPPORT Full time

    Pivotal role-servant leadership across our Development Chapter - Purpose built Ponsonby offices facilitate our tribal model and culture of excellence - Showcase a strong Development background and ability to inspire, lead and innovate **Ready to make an impact? Woolworths NZ continues to drive innovation from the front within NZ’s online retail landscape...

  • Chapter Lead Engineering

    2 weeks ago

    Auckland, New Zealand NZ Transport Agency Waka Kotahi Full time

    Lead System Engineer – Chapter Lead Engineering (System) Location: Auckland, Palmerston North, Wellington As Chapter Lead – Engineering (System), you will establish and lead a technical chapter within Te Aukaha Digital, responsible for our Engineering. You’ll combine your leadership skills with deep technical knowledge, ensuring your chapter delivers...