Service Technician – Coffee Machines

7 days ago


Auckland CBD, New Zealand Foundation Coffee Full time NZ$60,000 - NZ$80,000 per year

Service Technician – Coffee Machines | Auckland

Foundation Coffee – Bringing the café experience to workplaces across NZ.

About Us

Foundation Coffee is 100% New Zealand owned and operated, with a proud legacy as the trusted coffee solution provider for over 1,000 businesses nationwide. As a premium coffee roaster and provider of Italian and Swiss made coffee machines, we help workplaces of all sizes enjoy café-quality coffee every day.

We offer a range of automatic and manual coffee machines (fresh and powdered milk), grinders, and water coolers – all backed by a reliable nationwide service team.

The Opportunity

We are looking for a motivated and experienced Service Technician with strong electro-mechanical skills to join our team, based in the Auckland.

This is a hands-on field role that involves some travel. The service area covers the Auckland region. National travel might also be required for bigger projects.

This is a fantastic opportunity for someone who enjoys variety, problem-solving, and customer interaction, while working with world-class coffee equipment.

Key Responsibilities

  • Commissioning, servicing, and repairing coffee machines and water coolers
  • Installing waterlines & filters
  • Running up and testing machines before delivery
  • Performing scheduled service visits, preventative maintenance, and machine valet cleans
  • Diagnosing issues, replacing parts, and testing after repair
  • Supporting installations, relocations, and removals
  • Managing spare parts and inventory logistics
  • Building strong relationships with customers and resolving service issues
  • Cross-selling consumables during service visits

What You'll Need

  • Electrical Appliance Serviceperson (EAS) certification – essential
  • Proven experience in a service technician or electro-mechanical role (coffee or similar industry experience preferred)
  • Great troubleshooting skills and a proactive approach to service
  • Clean NZ driver's licence
  • NZ residency or citizenship
  • Physically fit and capable of manual lifting
  • Customer-focused, reliable, and professional with great communication skills
  • Ability to travel and stay overnight as required.

What's In It For You

  • Work with a supportive, fun, and innovative team that values hard work and good banter
  • Company vehicle, tablet, and mobile phone provided
  • Monday to Friday work – 8:00 am to 4:30 pm
  • Competitive package and long-term career opportunities
  • Be part of a company that's passionate about coffee, customer experience, and doing things right

Join Foundation Coffee and help keep the café experience flowing in workplaces across Aotearoa.

Apply now with your CV and a brief cover letter telling us why you're the right fit for our team.



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