Credit Card Controller

• Permanent Full-Time opportunity
• Rotorua based
• Use your customer service skills in a busy, collaborative environment

Looking for an experienced credit controller who is driven, motivated and keen to work in a busy environment.

Mō mātou | About us

Oranga Tamariki—Ministry for Children has a commitment to putting tamariki and rangatahi at the heart of what we do. In our work, we aim to demonstrate these values:

• We put Tamariki first
• We believe Aroha is vital
• We respect the Mana of people
• We are Tika and Pono
• We value Whakapapa
• We recognise that Oranga is a journey

We are committed to ensuring that New Zealand is the best place in the world to be a child. We are also committed to ensuring Oranga Tamariki partners with hapū, iwi and Māori organisations to find appropriate solutions for tamariki in need.

Mō te tūnga| About the role

As the Credit Card Controller, you will administer and oversee all aspects of Oranga Tamariki's credit card function. This position serves as the point of contact for cardholders, ensures that credit card spend complies with financial policies and provides reporting on credit card usage.

You will administer, monitor and control the compliance and use of credit cards/ incidental expenditure payment cards by Oranga Tamariki cardholders and approvers.

This role is based in our Rotorua office. Due to the operational requirements and dynamic nature of the role, it will be beneficial for you to have the close support of the team around you. Candidates for this role are required to already be based in Rotorua or be willing to relocate to Rotorua for this opportunity.

Ngā pūmanawatanga ōu | What you will bring

Key requirements of the role include:

• Ability to effectively manage a variety of customer service issues with tact, diplomacy and in a confidential manner
• Strong analytical skills
• Thorough working knowledge of principles and processes for providing customer service excellence
• Excellent verbal, written and interpersonal communication skills
• Demonstrated experience in running and overseeing a similar financial operation of this nature
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture

Nōu te rourou | What's in it for you

Oranga Tamariki offer a step-based remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $68,371 and $75,501 dependant on experience. We offer a vibrant and supportive team, flexible work options and a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way. This is your opportunity to apply your skills and experience to the wellbeing of tamariki and rangatahi.

To see all the benefits of working for Oranga Tamariki, please visit

Me pēhea te tuku tono | How to Apply

Apply online with your CV and Covering Letter. A strong cover letter should complement your CV by telling a compelling story about why you're the right fit for the role, why you want the role, why Oranga Tamariki and to and what you bring.

If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address.

If you have any questions about role, please contact

Hurry as applications for this role close at midnight on Monday 27th October 2025.

However, we will be reviewing applications and inviting candidates to interview prior to this date, so apply now

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.