Vendor Operations Manager

1 day ago

Auckland, Auckland, New Zealand Ingram Micro Full time US$75,000 - US$125,000 per year

About us:
Ingram Micro is a leading technology distributor for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, connecting technology manufacturers and cloud providers with business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at

About The Role
The Vendor Operations Manager plays a key role in driving the seamless execution of our vendor management strategy. You'll oversee the end-to-end operational flow of the vendor business from accurate product setup and inventory management to marketing support and sales enablement.

This role requires strong collaboration across internal teams and vendors to ensure efficient processes, timely execution, and a high standard of operational excellence.

Role Responsibilities

  • Manage accurate product setup, SKU maintenance, and inventory mix to support vendor plans
  • Oversee purchasing plans and resolve ageing inventory or stock discrepancies
  • Execute vendor programs, bundles, and promotions while managing margins and costs
  • Support sales teams with product enquiries, back-orders, and price submissions
  • Assist with vendor-related marketing activities, including ACOP management and billing
  • Handle vendor claims, credit notes, and dispute resolution
  • Identify and drive process improvements to enhance vendor operations efficiency

Role Requirements

  • Tertiary education or equivalent experience
  • 2–3 years' experience in vendor, product, or operational roles
  • Strong attention to detail and accuracy
  • Excellent problem-solving and time management skills
  • Proficient in Microsoft Excel and MS Office
  • Action-oriented with strong communication and collaboration skills
  • Ability to manage complexity and deliver results in a fast-paced environment

What's in it for you?

  • We provide a fun, professional, and challenging international business setting. Finally, you will get the chance to become part of the world's leading Technology Solutions provider in the world and a Great Place to Work certified organisation in ten countries across EMEA & APAC.
  • We will support you in your professional and personal development by providing you with access to LinkedIn Learning and many high-quality training courses and on-the-job experience to increase your knowledge and expertise.
  • We are a large organisation with many national and international career opportunities, meaning we can provide you with great career opportunities for years to come, with you in the driver's seat.

You'll be part of a workplace where you'll feel like you are valued, and your contribution is appreciated within the business.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

Let's shape tomorrow.
If this sounds like something you want to be a part of, click "Apply".

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