Housing Intake Coordinator

If you have a heart for the community and an understanding of social housing, this could be the perfect role for you

Mō mātou | About us

At Visionwest Community Trust, we believe in creating pathways for whānau to flourish and overcome life's greatest challenges. Rooted in our values of aroha, whanaungatanga, manaakitanga, and mana, Visionwest has been supporting communities across New Zealand for over 35 years. We provide essential services in housing, health, training, food support, financial mentoring and more, with a deep commitment to supporting individuals and families to thrive. Together, we're on a journey to see communities transformed and futures reimagined through compassion, connection and action.

Visionwest Community Housing is committed to addressing the issue of homelessness in New Zealand. We believe in bringing together people committed to creating lasting change in the housing landscape, where everyone has the right and access to appropriate housing.

Mō te tūranga | About the role

The Housing Intake Coordinator is responsible for providing specialised coordination and assessment of all the applicants to our Housing waitlist.

Key responsibilities of the Housing Intake Coordinator role include:

• Conducting interviews of Housing applicants, communicating with potential tenants, landlords and wider Housing staff.
• Working closely with Social Workers, Housing Locators and Lead Tenancy Managers to support applicants.
• To be the point of contact for walk-ins, web and phone enquiries.
• Proactively refer whānau to other Visionwest services and external providers as needed.

Mōu ake | About you

We are seeking an empathetic and non-judgemental coordinator, to become an integral part of our Housing team.

Skills and attributes we are looking for include:

• Previous experience in social housing, social services or a case management.

• Strong administration and computer skills.

• Strong communication skills - both written and verbal.

• The ability to work independently and as part of a team along with strong relationship management skills.

He aha tāu e whiwhi ai? | What's in it for you?

• Sick leave from commencement.
• 5 Wellbeing Days each year.
• If you live in West Auckland, the opportunity of working closer to home.
• Uplifting and supportive team environment.

**You must have the right to work in New Zealand, and you will be required to undergo police vetting and additional checks to be considered for this position.

Applications close once the role has been filled